초록

Systems and methods are provided for monitoring gaming activities of a player at a gaming device. It is determined, based on the gaming activities, whether to initiate communication between the player and an individual. Communication is enabled between the player and the individual.

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What is claimed is: 1. A non-transitory computer readable medium encoded with instructions for directing a processor to:determine that a triggering event has occurred in association with at least one gaming activity at a gaming device, said at least one gaming activity including at least one rando

What is claimed is: 1. A non-transitory computer readable medium encoded with instructions for directing a processor to:determine that a triggering event has occurred in association with at least one gaming activity at a gaming device, said at least one gaming activity including at least one random determination of a game outcome;in response to the determination that the triggering event has occurred, determine whether or not to enable a player associated with the gaming device to make an input to request at least one of a product or a service to be offered;if the determination is to enable the player to make the input to request the at least one of a product or a service to be offered and the player makes said input:(a) determine an individual to communicate with the player;(b) determine, based on the at least one gaming activity, the at least one of a product or a service to be offered to the player;(c) transmit, to the individual, data representing the determined at least one of a product or a service to be offered; and(d) enable communication between the player and the individual via a portable communication device;if the determination is to enable the player to make the input to request the at least one of a product or a service to be offered and the player does not make said input, do not offer any product or any service to the player in association with the determination; andif the determination is to not enable the player to make the input to request the at least one of a product or a service to be offered:(a) do not enable the player to make said input; and (b) do not offer any product or any service to the player in association with the determination.