초록 ▼

The present invention can include an automated solution for incorporating diagnostic data within an image of a screen capture image. When a screen capture event is detected, a screen capture image can be generated. The software applications contained within the screen capture image can be identified

The present invention can include an automated solution for incorporating diagnostic data within an image of a screen capture image. When a screen capture event is detected, a screen capture image can be generated. The software applications contained within the screen capture image can be identified. Diagnostic data pertaining to the identified software applications can be automatically collected and incorporated into the screen capture image file.

대표청구항 ▼

What is claimed is: 1. An automated method for incorporating diagnostic data within an image of a screen capture comprising:detecting a screen capture event;generating a screen capture image in response to the detecting step, wherein the screen capture image is stored in a screen capture image file;

What is claimed is: 1. An automated method for incorporating diagnostic data within an image of a screen capture comprising:detecting a screen capture event;generating a screen capture image in response to the detecting step, wherein the screen capture image is stored in a screen capture image file;identifying at least one software application contained in the screen capture image;automatically collecting diagnostic data for the at least one software application from at least one computing device; andincorporating the collected diagnostic data into the screen capture image file, wherein the incorporating step utilizes at least of a stenographic application, a graphical alteration application, and a relational companion file generation algorithm, and wherein the diagnostic data comprises at least one of a reference to a diagnostic log, a memory reference, a list of related files, a source code file name, a database name, a database table name, a server name, and a stack trace reference, wherein at least a portion of the collected diagnostic data is collected from a plurality of computing devices at least one of which is remotely located from a client device upon which the at least one software application runs.