최근 점점 더 직종과 업무유형이 다양화되고 있는데 비하여 업무공간의 비효율성과 업무의 특성을 고려하지 않은 일률적인 오피스 계획으로 기업의 생산성 향상의 저해와 근무자들의 업무 능률저하라는 문제점을 낳고 있다. 따라서 이 연구는 업무유형에 따른 워크스테이션의 계획 요소를 파악하고, 직급, 부서, 업무형태에 따라 달라질 수 있는 개인 업무공간을 효율적으로 계획 할 수 있는 기초자료를 제공하는데 그 목적이 있다. 조사내용에 대한 자료처리 분석 방법으로는 빈도, 백분율, 평균, ...
최근 점점 더 직종과 업무유형이 다양화되고 있는데 비하여 업무공간의 비효율성과 업무의 특성을 고려하지 않은 일률적인 오피스 계획으로 기업의 생산성 향상의 저해와 근무자들의 업무 능률저하라는 문제점을 낳고 있다. 따라서 이 연구는 업무유형에 따른 워크스테이션의 계획 요소를 파악하고, 직급, 부서, 업무형태에 따라 달라질 수 있는 개인 업무공간을 효율적으로 계획 할 수 있는 기초자료를 제공하는데 그 목적이 있다. 조사내용에 대한 자료처리 분석 방법으로는 빈도, 백분율, 평균, 교차분석, 상관관계분석, 던컨의 다중범위 검정을 이용하였다. 본 연구의 결과는 다음과 같다. 1) 부서별 업무유형을 조사한 결과 영업/판매부서와 기획/홍보부서는 A형 업무, 연구/개발부서와 기획/홍보부서는 B형 업무, 설계/기술부서는 C형 업무, 설계/디자인 부서는 D형 업무로 모두 창조적인 업무형태를 보이는 부서로 조사되었고, 자재/조달부서와 영업/판매부서는 E형 업무, 생산/재조부서와 총무/인사부서는 F형 업무, 기타(조사, 비서 등)부서는 G형 업무, 재무/회계부서는 H형 업무로 정형적 업무의 형태로 나타났다. 2) 업무유형에 따른 업무특성(정보, 행동, 커뮤니케이션 특성) 은 다음과 같다. (1) 기획 홍보부서(창조적 팀/재석업무-B형)는 종이문서 및 전화 통화 상담을 주로 하였다. 설계/디자인 부서와 연구/개발부서(창조적/개인/재석업무-D형)는 도면 및 컴퓨터 사용이 잦았다. 또한 전반적으로 가장 많이 사용하는 정보는 컴퓨터로 오피스 워크스테이션 계획시 컴퓨터 사용에 대한 공간적 기술적 배려가 필요하다. (2) 행동특성으로 하루 평균 근무시간과 재석비율을 조사하였는데 근무시간은 하루 평균 8∼10시간이 가장 많았다. 또한 재석비율은 80∼100%로 거의 대부분이 내근위주로 나타났다. (3) 커뮤니케이션 특성으로는 팀웍 비중과 방문객정도를 조사하였는데, 전반적으로 팀웍 비중이 높았고 그에 따라 커뮤니케이션 빈도가 높은 것으로 조사되었다. 또한 방문객 정도는 생산 및 제조 관리부서와 영업/판매부서에서 높았다. 3) 업무유형에 따른 워크스테이션 가구에 대한 조사는 워크스테이션의 형태와 레이아웃을 결정짓는 책상과 수납가구 그리고 개인업무공간의 영역성을 결정짓는 파티션 등이 있다. 책상은 업무에 사용되는 서류 및 기기의 종류와 크기에 따라서 달라지는 것으로 조사되었다. 또한 직급에 따라서도 그 형태와 크기가 달라짐을 알 수 있었다. 수납가구는 워크스테이션의 기본면적과 밀접한 관계성을 나타내고 있는데 적은 면적에 효율적인 수납공간 확보를 위해 파티션에 수납장을 부착하거나 책상안쪽에 서랍공간을 두는 형태가 많이 조사되었다. 4) 업무형태에 따른 파티션의 높이와 배치방식을 조사한 결과 첫째, 파티션의 높이에서는 1200∼1300mm가 가장 많았고, 창조적이고 개인적인 업무일 때 1500mm 정도의 파티션 비율이 높았다. 또한 임원급은 1000mm이하의 파티션이나 파티션을 설치하지 않음을 알 수 있었다. 둘째, 파티션 배치 방식은 창조적업무에서는 ㄱ자형, ㄷ자형, ㅁ자형(부스형) 배치를 주로 하였으며, 정형업무에서는 전면에 일자형으로 배치하는 형태와 파티션을 설치하지 않는 형태가 많았다. 5) 업무유형에 따른 면적을 조사한 결과는 아래와 같다. 첫째, 직급별 개인 업무면적은 사원이 3.3㎡, 대리급이 3.65㎡, 과장이 4.8㎡, 부장이 6.0㎡, 임원이 11.4㎡로 직급이 높아짐에 따라 면적이 커짐을 알 수 있다. 또한 부서별로는 자재/조달/구매부서가 가장 적은 면적 2.3㎡으로 나타났고, 설계/디자인 부서가 4.14㎡로 가장 넓은 면적을 나타내었다. 업무형태에 따른 워크스테이션 면적은 팀 업무보다 개인업무일 때가 더 넓은 면적을 나타냈고 정형적 업무일 때 보다 창조적업무일때 널은 업무공간 면적이 조사되었다. 6) 업무유형에 따른 워크스테이션의 형태를 조사한 결과 전반적으로 ㄱ자형과 一자형이 가장 많았으며, 선호도 조사결과 ㄱ자형과 ㄱ'자형 그리고 ㄷ자형이 많았다. 직급별로는 일반사무직은 一자형, 관리직은 ㄱ자형이 많았으며, 각각의 선호도는 ㄱ'자형과 ㄷ자형이 많았다. 7) 업무유형에 따른 레이아웃 실태 및 선호도 조사 결과 일반 사무직은 동향식과 벤젠식이 많았고, 관리직은 단독형 책상을 쓰는 경우가 많아서 레이아웃의 형태를 말하기 어려운 점이 있다. 일반 사무직은 프라이버시에 유리한 X식의 유형을 선호하며, 관리직은 팀 관리에 편한 벤젠식을 선호하는 것으로 나타났다. 본 연구의 결과를 토대로 살펴보면, 업무의 다양성을 만족시킬 수 있는 그에 합당한 오피스 공간이 되기 위해서는 사회적, 심리적, 물리적, 기술적인 요소들이 적절히 종합되어야 함을 알 수 있다. 첫째, 연구의 방법에 관한 문제로 새로운 환경에 대한 사용자들의 경험이 없는 상황에서 오는 비교분석의 어려움을 보완하기 위해서는 새로운 시뮬레이션 기법에 대한 연구가 필요하다. 둘째, 실내공간의 분위기와 업무효율성에 대한 연구로 색채와 근무자의 심리적 만족도에 대한 심층연구가 있어야 하겠다. 셋째, 일반 근무자의 개인 프라이버시에 대한 요구도와 관리직 근무자의 관리 및 통제의 편의성에 대한 요구도가 다름에서 오는 문제점 해결이 중요한 연구과제가 되고 있는데, 이것은 각 의견의 적절한 조화가 필요하며 가장 어려운 과제로 보여진다. 넷째, 근무자의 개인 업무공간 이외에 오피스 전반적인 휴식공간과 공용공간에 대한 연구 및 환기시스템과 조명시스템의 효율적인 계획에 대한 연구가 필요하겠다. 직종과 업무유형이 다양화와 되고 있는 시점에서 다시 한번 오피스 환경과 업무의 관계를 되짚어 보아야 할 것이다.An office is understood as a system consisted of three subsystems: office work, technology and organization. In the age of information, an office is a complicated device in an organization to create, process, modify and deliver various information for organizational goals. It is true, however, that office interior has not been much changed since the 1960's though organizational structure and employees' work patterns have been changed rapidly. It is demanded that office environment should be carefully planned and designed to support work processes and work-style of a firm. Therefore, it is urgent to develop new concepts of office design based on current changes of workers' needs and organizational structure. The purpose of this study is to provide design guidelines on office workstations based on the analysis of employees' preference and work-style responding to current changes of an organization and work process. Through a literature survey, the study briefly reviewed interior to find changing factors and directions of office interior. Work characteristics in an office are analyzed based on information, activity and communication characteristics while office environment is analyzed based on physical and technological factors. Finally, questionnaire items are derived from a critical comparison between work characteristics and workstation organization(furniture etc) factor. The methods employed in this research include a literature review and a survey. The data was collected by surveying 516 employees working for corporations located in Seoul, Korea. Data was an alyzed by the SPSS/PC statistical package applying frequency, percentage, mean, chisquare test, t-test, F-test, and Duncan's multiple range test. The major findings of the study were as follows: 1) First, the work characteristics of the subjects were analyzed; in the category of behavior characteristics, the daily average working hours were 9.47 hours and the ratio of hours of working at the office was 82.6%. The hours of working at the office turned out to be different according to each department, being the shortest in the sales department and the longest in the finance/accounting department. In the category of behavior characteristics based on work styles, a position was founded out to give no big impacts on working hours and the ratio of hours of working at the office. The creative/individual/working at the office work style, the creative/team/working at the office style, the typical/team/working at the office style, and the typical/individual/working at the office style had longer working hours than other work styles. Informational characteristics were examined in two categories of information types handled and hours using OA instruments. In the category of information types according to a position, a computer was the most used among the subjects regardless their positions. Workers at lower positions spent more time working on the phone or talking to customers than doing other office affairs. The hours using OA instruments seemed to get shorter as a worker's position went higher for the most part except for executives. The designing/technology, the production & the manufacturing and management department spent long hours using OA instruments. In considering work styles, works requiring higher percentage of working at the office inevitably yielded long hours of OA in struments use. Dealing with documents and mail with a computer was the leader in the OA in struments use, followed by in paper. There turned out to be differences in work styles involving a lot of paper documents; documents were the most favored in the departments of planning/promotion, the general affairs/personnel/management, finance/accounting, and research/development. Phones were the favorite instrument of the sales department, and the nature of the designing department led to the most use of drawings. 2) The study went further to figure out what was the area and composition of a personal work station in the categories of position, department, and work style. The results were following as such: The higher a worker's position was, the bigger his or her workstation was, in general. The area of personal space of each department was the next subject. The departments of planning/promotion, research/development, and designing/technology secured a personal workstation of 3㎡ or more while the materials/supplies/purchase department utilized the smallest of it as 1.8㎡. The area of workstations adopted by each work style also shared the common stream of being a case of variety. The area of the workstations considered in the study for the creative/individual/working at the office style and the typical/individual/working at the office style was respective 4.88㎡ and 4.30㎡, being above 3.34㎡, the average area of the whole surveyed workstations. And the typical/team/working at the office style turned out to have the smallest personal work stations. 3) The partitionlayout based on a position was taken into account. The positions considered in the study shared no big differences in partition layout, having no partition, having partitions of less than 1 meter, having partitions in front, or having the most popular partition layout of ㄱ shape, on the whole. The partition layout was various according to each department. The partitions commonly used by the departments of materials/supplies purchase, production & manufacturing/management were located in front and only adopting the shape of ㄱ. The departments of designing, and research/development used the partition layout of ㄷ and ㅁ(the booth style) shape the most. The department of finance/accounting usually located the partitions at one side of the office, which was discovered less in other departments. And it was studied which department had the workstations with no partitions, pursuing an open system. A high frequency of it was found in the departments of finance/accounting, the general affairs/personnel/management, and sales. 4) The height of partitions was forming at endency itself according to positions. Putting the chief clerks and the as sistant section chiefs a side, the section chiefs and the heads of departments surveyed in the study had the partitions of each 1300mm and 1500mm in height. The most popular height for a partition in the overall departments was 1300mm. Workers of each work style responded to a question about their partition height. The majority answered with 1300mm. The creative/team/working outside the office work style had the highest percentage of workers who answered with 1300mm, followed by the typical/team/working outside the office style, the creative/team/working at the office style, and the typical/individual/working outside the office style in the order. 5) The overall fashion in personal workstations was in consideration. The workstation style of the biggest proportion was 一 with 37.9%, followed by ㄱ with 28.9%. The workstations of ㄷ and ㄷ'style only shared the proportion of respective 7.3% and 2.7%. This result says that Korea's huge companies usually have the workstations of 一 and ㄱstyle, which have the advantage of decreasing space loss. And the ㄱ'style which is designed for convenience in respect of ergonomics was used by 23% of the subjects, corresponding to a quarter of the whole. The 一 and the ㄱstyle continued to being favored in the category of work styles. The creative/team/working at the office style and the typical/team/working at the office style turned out to have the biggest taste for the ㄱ'style. The preference for workstations according to layout was reflected in ㄱ', ㄱ, ㄷ, and 一 style in the order of the most votes for. Workers of each work style were asked about their currently using workstations and their ideal workstations. In short, there was a difference of workstations favored by workers of each work style. 6) The styles and preference of layout were given a consideration according to positions and work styles. The layout the companies currently used the most were facing style and benzene style. The lay out used for each position was different; paralleled style and facing style were for ordinary workers, facing style and benzene style for assistant section chiefs(or those in the same level), link style for section chiefs, and X style for executives. The layout which earned the most preference was X style and benzene style regardless positions. In the category of layout according to work styles, facing style and benzene style were most used in the creative/team/working at the office style, the creative/team/working outside the office style, and the typical/team/working outside the office style while facing style and the X style were in the creative/individual/working at the office style. The layout most favored in each work style was benzene style and the X style, in general, but there was found no significance in the layout preference according to work styles. Based on the results, it is clear that workers wish to have their basic human needs such as privacy and personal relations guaranteed before considering their own work characteristics. Accordingly, a consideration for privacy should be a fundamental process in designing an office workstation, which of course must get all other elements including work characteristics, positions, and characteristics of departments under its concern. And there should be further studies on how to increase the usefulness of a personal office space with furniture and receiving space which are the most appropriate for the given office space and work characteristics.
최근 점점 더 직종과 업무유형이 다양화되고 있는데 비하여 업무공간의 비효율성과 업무의 특성을 고려하지 않은 일률적인 오피스 계획으로 기업의 생산성 향상의 저해와 근무자들의 업무 능률저하라는 문제점을 낳고 있다. 따라서 이 연구는 업무유형에 따른 워크스테이션의 계획 요소를 파악하고, 직급, 부서, 업무형태에 따라 달라질 수 있는 개인 업무공간을 효율적으로 계획 할 수 있는 기초자료를 제공하는데 그 목적이 있다. 조사내용에 대한 자료처리 분석 방법으로는 빈도, 백분율, 평균, 교차분석, 상관관계분석, 던컨의 다중범위 검정을 이용하였다. 본 연구의 결과는 다음과 같다. 1) 부서별 업무유형을 조사한 결과 영업/판매부서와 기획/홍보부서는 A형 업무, 연구/개발부서와 기획/홍보부서는 B형 업무, 설계/기술부서는 C형 업무, 설계/디자인 부서는 D형 업무로 모두 창조적인 업무형태를 보이는 부서로 조사되었고, 자재/조달부서와 영업/판매부서는 E형 업무, 생산/재조부서와 총무/인사부서는 F형 업무, 기타(조사, 비서 등)부서는 G형 업무, 재무/회계부서는 H형 업무로 정형적 업무의 형태로 나타났다. 2) 업무유형에 따른 업무특성(정보, 행동, 커뮤니케이션 특성) 은 다음과 같다. (1) 기획 홍보부서(창조적 팀/재석업무-B형)는 종이문서 및 전화 통화 상담을 주로 하였다. 설계/디자인 부서와 연구/개발부서(창조적/개인/재석업무-D형)는 도면 및 컴퓨터 사용이 잦았다. 또한 전반적으로 가장 많이 사용하는 정보는 컴퓨터로 오피스 워크스테이션 계획시 컴퓨터 사용에 대한 공간적 기술적 배려가 필요하다. (2) 행동특성으로 하루 평균 근무시간과 재석비율을 조사하였는데 근무시간은 하루 평균 8∼10시간이 가장 많았다. 또한 재석비율은 80∼100%로 거의 대부분이 내근위주로 나타났다. (3) 커뮤니케이션 특성으로는 팀웍 비중과 방문객정도를 조사하였는데, 전반적으로 팀웍 비중이 높았고 그에 따라 커뮤니케이션 빈도가 높은 것으로 조사되었다. 또한 방문객 정도는 생산 및 제조 관리부서와 영업/판매부서에서 높았다. 3) 업무유형에 따른 워크스테이션 가구에 대한 조사는 워크스테이션의 형태와 레이아웃을 결정짓는 책상과 수납가구 그리고 개인업무공간의 영역성을 결정짓는 파티션 등이 있다. 책상은 업무에 사용되는 서류 및 기기의 종류와 크기에 따라서 달라지는 것으로 조사되었다. 또한 직급에 따라서도 그 형태와 크기가 달라짐을 알 수 있었다. 수납가구는 워크스테이션의 기본면적과 밀접한 관계성을 나타내고 있는데 적은 면적에 효율적인 수납공간 확보를 위해 파티션에 수납장을 부착하거나 책상안쪽에 서랍공간을 두는 형태가 많이 조사되었다. 4) 업무형태에 따른 파티션의 높이와 배치방식을 조사한 결과 첫째, 파티션의 높이에서는 1200∼1300mm가 가장 많았고, 창조적이고 개인적인 업무일 때 1500mm 정도의 파티션 비율이 높았다. 또한 임원급은 1000mm이하의 파티션이나 파티션을 설치하지 않음을 알 수 있었다. 둘째, 파티션 배치 방식은 창조적업무에서는 ㄱ자형, ㄷ자형, ㅁ자형(부스형) 배치를 주로 하였으며, 정형업무에서는 전면에 일자형으로 배치하는 형태와 파티션을 설치하지 않는 형태가 많았다. 5) 업무유형에 따른 면적을 조사한 결과는 아래와 같다. 첫째, 직급별 개인 업무면적은 사원이 3.3㎡, 대리급이 3.65㎡, 과장이 4.8㎡, 부장이 6.0㎡, 임원이 11.4㎡로 직급이 높아짐에 따라 면적이 커짐을 알 수 있다. 또한 부서별로는 자재/조달/구매부서가 가장 적은 면적 2.3㎡으로 나타났고, 설계/디자인 부서가 4.14㎡로 가장 넓은 면적을 나타내었다. 업무형태에 따른 워크스테이션 면적은 팀 업무보다 개인업무일 때가 더 넓은 면적을 나타냈고 정형적 업무일 때 보다 창조적업무일때 널은 업무공간 면적이 조사되었다. 6) 업무유형에 따른 워크스테이션의 형태를 조사한 결과 전반적으로 ㄱ자형과 一자형이 가장 많았으며, 선호도 조사결과 ㄱ자형과 ㄱ'자형 그리고 ㄷ자형이 많았다. 직급별로는 일반사무직은 一자형, 관리직은 ㄱ자형이 많았으며, 각각의 선호도는 ㄱ'자형과 ㄷ자형이 많았다. 7) 업무유형에 따른 레이아웃 실태 및 선호도 조사 결과 일반 사무직은 동향식과 벤젠식이 많았고, 관리직은 단독형 책상을 쓰는 경우가 많아서 레이아웃의 형태를 말하기 어려운 점이 있다. 일반 사무직은 프라이버시에 유리한 X식의 유형을 선호하며, 관리직은 팀 관리에 편한 벤젠식을 선호하는 것으로 나타났다. 본 연구의 결과를 토대로 살펴보면, 업무의 다양성을 만족시킬 수 있는 그에 합당한 오피스 공간이 되기 위해서는 사회적, 심리적, 물리적, 기술적인 요소들이 적절히 종합되어야 함을 알 수 있다. 첫째, 연구의 방법에 관한 문제로 새로운 환경에 대한 사용자들의 경험이 없는 상황에서 오는 비교분석의 어려움을 보완하기 위해서는 새로운 시뮬레이션 기법에 대한 연구가 필요하다. 둘째, 실내공간의 분위기와 업무효율성에 대한 연구로 색채와 근무자의 심리적 만족도에 대한 심층연구가 있어야 하겠다. 셋째, 일반 근무자의 개인 프라이버시에 대한 요구도와 관리직 근무자의 관리 및 통제의 편의성에 대한 요구도가 다름에서 오는 문제점 해결이 중요한 연구과제가 되고 있는데, 이것은 각 의견의 적절한 조화가 필요하며 가장 어려운 과제로 보여진다. 넷째, 근무자의 개인 업무공간 이외에 오피스 전반적인 휴식공간과 공용공간에 대한 연구 및 환기시스템과 조명시스템의 효율적인 계획에 대한 연구가 필요하겠다. 직종과 업무유형이 다양화와 되고 있는 시점에서 다시 한번 오피스 환경과 업무의 관계를 되짚어 보아야 할 것이다.An office is understood as a system consisted of three subsystems: office work, technology and organization. In the age of information, an office is a complicated device in an organization to create, process, modify and deliver various information for organizational goals. It is true, however, that office interior has not been much changed since the 1960's though organizational structure and employees' work patterns have been changed rapidly. It is demanded that office environment should be carefully planned and designed to support work processes and work-style of a firm. Therefore, it is urgent to develop new concepts of office design based on current changes of workers' needs and organizational structure. The purpose of this study is to provide design guidelines on office workstations based on the analysis of employees' preference and work-style responding to current changes of an organization and work process. Through a literature survey, the study briefly reviewed interior to find changing factors and directions of office interior. Work characteristics in an office are analyzed based on information, activity and communication characteristics while office environment is analyzed based on physical and technological factors. Finally, questionnaire items are derived from a critical comparison between work characteristics and workstation organization(furniture etc) factor. The methods employed in this research include a literature review and a survey. The data was collected by surveying 516 employees working for corporations located in Seoul, Korea. Data was an alyzed by the SPSS/PC statistical package applying frequency, percentage, mean, chisquare test, t-test, F-test, and Duncan's multiple range test. The major findings of the study were as follows: 1) First, the work characteristics of the subjects were analyzed; in the category of behavior characteristics, the daily average working hours were 9.47 hours and the ratio of hours of working at the office was 82.6%. The hours of working at the office turned out to be different according to each department, being the shortest in the sales department and the longest in the finance/accounting department. In the category of behavior characteristics based on work styles, a position was founded out to give no big impacts on working hours and the ratio of hours of working at the office. The creative/individual/working at the office work style, the creative/team/working at the office style, the typical/team/working at the office style, and the typical/individual/working at the office style had longer working hours than other work styles. Informational characteristics were examined in two categories of information types handled and hours using OA instruments. In the category of information types according to a position, a computer was the most used among the subjects regardless their positions. Workers at lower positions spent more time working on the phone or talking to customers than doing other office affairs. The hours using OA instruments seemed to get shorter as a worker's position went higher for the most part except for executives. The designing/technology, the production & the manufacturing and management department spent long hours using OA instruments. In considering work styles, works requiring higher percentage of working at the office inevitably yielded long hours of OA in struments use. Dealing with documents and mail with a computer was the leader in the OA in struments use, followed by in paper. There turned out to be differences in work styles involving a lot of paper documents; documents were the most favored in the departments of planning/promotion, the general affairs/personnel/management, finance/accounting, and research/development. Phones were the favorite instrument of the sales department, and the nature of the designing department led to the most use of drawings. 2) The study went further to figure out what was the area and composition of a personal work station in the categories of position, department, and work style. The results were following as such: The higher a worker's position was, the bigger his or her workstation was, in general. The area of personal space of each department was the next subject. The departments of planning/promotion, research/development, and designing/technology secured a personal workstation of 3㎡ or more while the materials/supplies/purchase department utilized the smallest of it as 1.8㎡. The area of workstations adopted by each work style also shared the common stream of being a case of variety. The area of the workstations considered in the study for the creative/individual/working at the office style and the typical/individual/working at the office style was respective 4.88㎡ and 4.30㎡, being above 3.34㎡, the average area of the whole surveyed workstations. And the typical/team/working at the office style turned out to have the smallest personal work stations. 3) The partition layout based on a position was taken into account. The positions considered in the study shared no big differences in partition layout, having no partition, having partitions of less than 1 meter, having partitions in front, or having the most popular partition layout of ㄱ shape, on the whole. The partition layout was various according to each department. The partitions commonly used by the departments of materials/supplies purchase, production & manufacturing/management were located in front and only adopting the shape of ㄱ. The departments of designing, and research/development used the partition layout of ㄷ and ㅁ(the booth style) shape the most. The department of finance/accounting usually located the partitions at one side of the office, which was discovered less in other departments. And it was studied which department had the workstations with no partitions, pursuing an open system. A high frequency of it was found in the departments of finance/accounting, the general affairs/personnel/management, and sales. 4) The height of partitions was forming at endency itself according to positions. Putting the chief clerks and the as sistant section chiefs a side, the section chiefs and the heads of departments surveyed in the study had the partitions of each 1300mm and 1500mm in height. The most popular height for a partition in the overall departments was 1300mm. Workers of each work style responded to a question about their partition height. The majority answered with 1300mm. The creative/team/working outside the office work style had the highest percentage of workers who answered with 1300mm, followed by the typical/team/working outside the office style, the creative/team/working at the office style, and the typical/individual/working outside the office style in the order. 5) The overall fashion in personal workstations was in consideration. The workstation style of the biggest proportion was 一 with 37.9%, followed by ㄱ with 28.9%. The workstations of ㄷ and ㄷ'style only shared the proportion of respective 7.3% and 2.7%. This result says that Korea's huge companies usually have the workstations of 一 and ㄱstyle, which have the advantage of decreasing space loss. And the ㄱ'style which is designed for convenience in respect of ergonomics was used by 23% of the subjects, corresponding to a quarter of the whole. The 一 and the ㄱstyle continued to being favored in the category of work styles. The creative/team/working at the office style and the typical/team/working at the office style turned out to have the biggest taste for the ㄱ'style. The preference for workstations according to layout was reflected in ㄱ', ㄱ, ㄷ, and 一 style in the order of the most votes for. Workers of each work style were asked about their currently using workstations and their ideal workstations. In short, there was a difference of workstations favored by workers of each work style. 6) The styles and preference of layout were given a consideration according to positions and work styles. The layout the companies currently used the most were facing style and benzene style. The lay out used for each position was different; paralleled style and facing style were for ordinary workers, facing style and benzene style for assistant section chiefs(or those in the same level), link style for section chiefs, and X style for executives. The layout which earned the most preference was X style and benzene style regardless positions. In the category of layout according to work styles, facing style and benzene style were most used in the creative/team/working at the office style, the creative/team/working outside the office style, and the typical/team/working outside the office style while facing style and the X style were in the creative/individual/working at the office style. The layout most favored in each work style was benzene style and the X style, in general, but there was found no significance in the layout preference according to work styles. Based on the results, it is clear that workers wish to have their basic human needs such as privacy and personal relations guaranteed before considering their own work characteristics. Accordingly, a consideration for privacy should be a fundamental process in designing an office workstation, which of course must get all other elements including work characteristics, positions, and characteristics of departments under its concern. And there should be further studies on how to increase the usefulness of a personal office space with furniture and receiving space which are the most appropriate for the given office space and work characteristics.
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