ABSTRACT Social service workers and service users' satisfaction with job satisfaction study - Gwangju area around maternal, newborn assistant support project Gang, Hyun-Ju Advisor : Prof. Lee, Young-Sun. Ph.D. Department of National Defence Policy, Graduate School of Policy. Chosun University This s...
ABSTRACT Social service workers and service users' satisfaction with job satisfaction study - Gwangju area around maternal, newborn assistant support project Gang, Hyun-Ju Advisor : Prof. Lee, Young-Sun. Ph.D. Department of National Defence Policy, Graduate School of Policy. Chosun University This study is being conducted in many social welfare areas of social services, maternal newborn maid service business to participate in the job satisfaction of workers in the analysis of what factors affect the job satisfaction of workers and users, to identify the relationship between maternal satisfaction. improve the quality of neonatal helper service is intended to promote. In Gwangju, maternal newborn to provide telephone service provider to receive the cooperation of workers with job satisfaction questionnaire 156 bulseongsilhae bujung response analysis can not be used as 9, except to call 147, and include call statistics, maternal newborn Assist the user satisfaction survey, visit the maternal nature of the difficulty of providing a monthly telephone survey of agency satisfaction survey data (four per worker User Satisfaction) 644 588 bujung user satisfaction were negative. Maternal newborn assistant general characteristics of the factors associated with job satisfaction, job characteristics factors, self-efficacy, vocational identity as independent variables that were reported as influencing factors. As the dependent variable and the user satisfaction and overall job satisfaction was measured The data collected using the SPSS 12.0 statistical program, the Cronbach's Alpha reliability analysis carried out to obtain the value, frequency, ANOVA, correlation, multiple regression analysis was The results of this study are summarized as follows. First, it is 86.4% of those surveyed gave more than 46 years: Education in the elderly was also 79.7% less than high school. Second, the lower the degree of the respondents, the more difficult standard of living, health is more job satisfaction was higher, the longer the period of work, the longer work days, salary, job satisfaction was higher, the more it. Third, the job satisfaction of those surveyed self-efficacy, information on turnover, job satisfaction as a whole showed that the static correlation. In other words, the higher self-efficacy of those surveyed have higher job satisfaction showed. Fourth, the identity of the profession of those surveyed job satisfaction, turnover on the details, job satisfaction as a whole showed that the static correlation. In other words, the higher the identity of the profession of workers job satisfaction showed a higher. Fifth, the research subject's self-efficacy, and professional identity, job satisfaction according to the results of regression analysis with self-efficacy on the job satisfaction to affect significantly appeared, and to predict job satisfaction, which 13.7% (R ²) of the explanatory power has found that: Identity of the profession of those surveyed in the job satisfaction showed that significantly affect. To predict job satisfaction, which 16.8% (R ²) has found that the explanatory power. Sixth, the job satisfaction of those surveyed as the most influential practitioners of the profession's identity and self-efficacy was, the longer work days is lower health education is more job satisfaction was higher Seventh, research subjects and the user satisfaction with the analysis job satisfaction, job satisfaction as a whole showed that the static correlation and regression analysis job satisfaction of workers in the user satisfaction appeared to affect significantly. To predict job satisfaction, which 7.9% (R ²) has found that the explanatory power. In other words, the higher the job satisfaction of workers in the service users showed that satisfaction increased. Through this study to discuss things 'care work' for social justice, responsibility and specific discussion about the role of social services through raising awareness about the social is Must. In addition, social service workers with a consistent policy on working conditions of temporary and short-term jobs, more stable over support "sustainable jobs" to be seeking to develop and enhance the expertise of personnel training programs for the strengthening of and service providers should ensure professionalism.
ABSTRACT Social service workers and service users' satisfaction with job satisfaction study - Gwangju area around maternal, newborn assistant support project Gang, Hyun-Ju Advisor : Prof. Lee, Young-Sun. Ph.D. Department of National Defence Policy, Graduate School of Policy. Chosun University This study is being conducted in many social welfare areas of social services, maternal newborn maid service business to participate in the job satisfaction of workers in the analysis of what factors affect the job satisfaction of workers and users, to identify the relationship between maternal satisfaction. improve the quality of neonatal helper service is intended to promote. In Gwangju, maternal newborn to provide telephone service provider to receive the cooperation of workers with job satisfaction questionnaire 156 bulseongsilhae bujung response analysis can not be used as 9, except to call 147, and include call statistics, maternal newborn Assist the user satisfaction survey, visit the maternal nature of the difficulty of providing a monthly telephone survey of agency satisfaction survey data (four per worker User Satisfaction) 644 588 bujung user satisfaction were negative. Maternal newborn assistant general characteristics of the factors associated with job satisfaction, job characteristics factors, self-efficacy, vocational identity as independent variables that were reported as influencing factors. As the dependent variable and the user satisfaction and overall job satisfaction was measured The data collected using the SPSS 12.0 statistical program, the Cronbach's Alpha reliability analysis carried out to obtain the value, frequency, ANOVA, correlation, multiple regression analysis was The results of this study are summarized as follows. First, it is 86.4% of those surveyed gave more than 46 years: Education in the elderly was also 79.7% less than high school. Second, the lower the degree of the respondents, the more difficult standard of living, health is more job satisfaction was higher, the longer the period of work, the longer work days, salary, job satisfaction was higher, the more it. Third, the job satisfaction of those surveyed self-efficacy, information on turnover, job satisfaction as a whole showed that the static correlation. In other words, the higher self-efficacy of those surveyed have higher job satisfaction showed. Fourth, the identity of the profession of those surveyed job satisfaction, turnover on the details, job satisfaction as a whole showed that the static correlation. In other words, the higher the identity of the profession of workers job satisfaction showed a higher. Fifth, the research subject's self-efficacy, and professional identity, job satisfaction according to the results of regression analysis with self-efficacy on the job satisfaction to affect significantly appeared, and to predict job satisfaction, which 13.7% (R ²) of the explanatory power has found that: Identity of the profession of those surveyed in the job satisfaction showed that significantly affect. To predict job satisfaction, which 16.8% (R ²) has found that the explanatory power. Sixth, the job satisfaction of those surveyed as the most influential practitioners of the profession's identity and self-efficacy was, the longer work days is lower health education is more job satisfaction was higher Seventh, research subjects and the user satisfaction with the analysis job satisfaction, job satisfaction as a whole showed that the static correlation and regression analysis job satisfaction of workers in the user satisfaction appeared to affect significantly. To predict job satisfaction, which 7.9% (R ²) has found that the explanatory power. In other words, the higher the job satisfaction of workers in the service users showed that satisfaction increased. Through this study to discuss things 'care work' for social justice, responsibility and specific discussion about the role of social services through raising awareness about the social is Must. In addition, social service workers with a consistent policy on working conditions of temporary and short-term jobs, more stable over support "sustainable jobs" to be seeking to develop and enhance the expertise of personnel training programs for the strengthening of and service providers should ensure professionalism.
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