Extending public library opening hours contributes to expansion of opportunities to enjoy cultural life by opening reference rooms from 18:00 to 22:00 and general reading rooms until 23:00 at night and providing library materials and information services and operating nighttime cultural programs for...
Extending public library opening hours contributes to expansion of opportunities to enjoy cultural life by opening reference rooms from 18:00 to 22:00 and general reading rooms until 23:00 at night and providing library materials and information services and operating nighttime cultural programs for users who cannot use the library in the daytime such as workers and students. In November 2006, the National Central Library sponsored public library opening hours extension and conducting model operations in some public libraries. Many libraries around the country joined today in extending library hours but still it is not enough. This study aimed at providing basic data to help invigorate library opening hours extension on the basis of the results from analyzing public library users’ actual situation and their perception of extending library hours and from seeking improvement scheme. A survey on the users of eight municipal or education office-affiliated public libraries located in Masan, Changwon and Jinhae which implemented opening hours extension was conducted and the users’ actual condition, their awareness of library hours extension and improvement scheme were investigated. The analysis results were summarized as follows: First, users showed a high awareness of nighttime opening or opening hours extension of public libraries. For users’ actual condition including the period, the time and the number of nighttime library use, students, office workers and self-employed businessmen had the highest rate of library use while self-employed housewives and retirees were somewhat lower. In the case of the type of people with whom to use the nighttime library service. alone was the highest, and with family members was the second highest. For the purpose of nighttime library use, the use of literature materials and book lending was the highest, while the nighttime cultural programs or reading activities were lower. Therefore, in order to draw the attention and participation of a wide range of library users as well as students and workers, researches on operating a variety of nighttime activities and reading programs enough to meet the needs of users and the local characteristics should be done more systematically. Second, for users’ awareness of library hours extension, the majority of the respondents recognized the need and importance of it. In the category of the reasons for the nighttime library opening, ‘for local residents like students and office workers who cannot use in the daytime’ was the highest. The nighttime service ‘enhances’ the image of public libraries was the highest. Asked about whether they would continue to use the nighttime library service, most respondents showed positive answers. On the basis of users’ positive recognition and evaluation of public library opening hours extension, users are able to demand more active expansion of the nighttime library service in the future. with regard to the background to know the nighttime opening, ‘naturally when using libraries’ was the highest, while ‘on the day of visiting’ was from not a few respondents, which indicates that alternatives will be necessary to a lack of awareness of potential users who do not use the library. Third, for improvement scheme or ways of invigorating nighttime library opening, in satisfaction level for public library opening hours extension, ‘appropriateness of the amount of extended time’ was the highest, while ‘convenience and accessibility of the location of the library’ and ‘expertise and kindness of staff’ were lower. These results are interpreted as the result from lack of budget and personnel, and there should be the government’s policy and institutional support. For the most important services public libraries should provide, ‘a variety of latest materials’ was the highest, and with regard to requirements for invigorating the nighttime opening service, ‘expansion of available materials’ was the highest, These results show that the nighttime library service must go beyond serving as a mere extension of library hours in a way that the content and scope of the service can be broadened to meet the needs and wants of users.
Extending public library opening hours contributes to expansion of opportunities to enjoy cultural life by opening reference rooms from 18:00 to 22:00 and general reading rooms until 23:00 at night and providing library materials and information services and operating nighttime cultural programs for users who cannot use the library in the daytime such as workers and students. In November 2006, the National Central Library sponsored public library opening hours extension and conducting model operations in some public libraries. Many libraries around the country joined today in extending library hours but still it is not enough. This study aimed at providing basic data to help invigorate library opening hours extension on the basis of the results from analyzing public library users’ actual situation and their perception of extending library hours and from seeking improvement scheme. A survey on the users of eight municipal or education office-affiliated public libraries located in Masan, Changwon and Jinhae which implemented opening hours extension was conducted and the users’ actual condition, their awareness of library hours extension and improvement scheme were investigated. The analysis results were summarized as follows: First, users showed a high awareness of nighttime opening or opening hours extension of public libraries. For users’ actual condition including the period, the time and the number of nighttime library use, students, office workers and self-employed businessmen had the highest rate of library use while self-employed housewives and retirees were somewhat lower. In the case of the type of people with whom to use the nighttime library service. alone was the highest, and with family members was the second highest. For the purpose of nighttime library use, the use of literature materials and book lending was the highest, while the nighttime cultural programs or reading activities were lower. Therefore, in order to draw the attention and participation of a wide range of library users as well as students and workers, researches on operating a variety of nighttime activities and reading programs enough to meet the needs of users and the local characteristics should be done more systematically. Second, for users’ awareness of library hours extension, the majority of the respondents recognized the need and importance of it. In the category of the reasons for the nighttime library opening, ‘for local residents like students and office workers who cannot use in the daytime’ was the highest. The nighttime service ‘enhances’ the image of public libraries was the highest. Asked about whether they would continue to use the nighttime library service, most respondents showed positive answers. On the basis of users’ positive recognition and evaluation of public library opening hours extension, users are able to demand more active expansion of the nighttime library service in the future. with regard to the background to know the nighttime opening, ‘naturally when using libraries’ was the highest, while ‘on the day of visiting’ was from not a few respondents, which indicates that alternatives will be necessary to a lack of awareness of potential users who do not use the library. Third, for improvement scheme or ways of invigorating nighttime library opening, in satisfaction level for public library opening hours extension, ‘appropriateness of the amount of extended time’ was the highest, while ‘convenience and accessibility of the location of the library’ and ‘expertise and kindness of staff’ were lower. These results are interpreted as the result from lack of budget and personnel, and there should be the government’s policy and institutional support. For the most important services public libraries should provide, ‘a variety of latest materials’ was the highest, and with regard to requirements for invigorating the nighttime opening service, ‘expansion of available materials’ was the highest, These results show that the nighttime library service must go beyond serving as a mere extension of library hours in a way that the content and scope of the service can be broadened to meet the needs and wants of users.
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