초록

AI-Helper

온라인정보기술 환경이 참고봉사에 어떤 특성과 변화를 가져오는지를 구체적으로 검토하였다. 선행연구 결과를 바탕으로 고찰하였으며, 경우에 따라 국내 도서관의 사례조사도 실시하였다. 다음으로 이러한 특성과 변화가 이용자에 대한 참고사서의 기본적 중재역할인 정보제공, 교육, 상담, 평가 기능에 어떻게 영향을 미치게되는지 분석하였다. 변화된 상황에서 참고사서의 사명에 대한 개념적 기반을 보다 명백히하고 새롭게 확인된 역할을 실행하기 위해 필요한 자질을 재고해 보는데 본 논고의 궁극적 의의가 있다.

Abstract ▼ AI-Helper

Based on the comprehensive literature search and the sample library surveys, some observations are made on the impact of online information technologies for reference services. Various issues specifically with OPAC, CD-ROM, remote database access, and internet environment are overviewed as the sourc...

Based on the comprehensive literature search and the sample library surveys, some observations are made on the impact of online information technologies for reference services. Various issues specifically with OPAC, CD-ROM, remote database access, and internet environment are overviewed as the source of and trigger for change in reference librarianship and in terms of expectations as well as difficulties. The paper then focuses on how these technologies influence on the roles of reference librarians as intermediaries in information providing, instructing, consulting, and evaluating functions. This leads to rethinking the conceptual basis of today's reference service and the competencies for reference librarians with new functions and responsibilities.