본 연구는 사회복지관에서 욕구조사의 결과가 어떻게 활용되고 있는지를 파악하고, 활용정도에 영향을 미치는 변인은 무엇인지를 조사하는데 목적을 두고 있다. 조사방법으로는 서울시 소재 종합사회복지관을 대상으로 기관에서 욕구조사를 담당하고 있는 직원을 응답자로 하여 우편으로 설문조사를 실시하였다. 종속변수로는 욕구조사 결과의 개념적 활용, 도구적 활용, 그리고 두 활용을 모두 포함하는 포괄적 활용이며, 독립변수로는 욕구조사에 대한 태도, 기관장 및 욕구조사 담당자의 욕구조사과정의 참여, 욕구조사보고서의 특징, 욕구조사에 관한 교육 및 자신감이다. 모든 변수에 대해서 신뢰성검증과 기술통계분석을 했으며, 종속변수에 대한 독립변수의 영향력을 살펴보기 위해서 다중회귀분석이 이루어졌다. 욕구조사가 결과의 활용 중에서도 개념적 활용이 도구적 활용 보다 높게 나타났다. 포괄적 활용에 가장 많은 영향을 미치는 변수로서는 욕구조사 담당자의 조사에 대한 자신감과 욕구조사에 대한 태도, 그리고 기관장의 참여 순서로 나타났다. 개념적 활용에 영향을 미치는 변수는 욕구조사 담당자의 욕구조사에 대한 태도와 자신감 순시로 나타났으며, 도구적 활용에 영향을 미치는 변수는 기관장의 욕구조사참여이다. 주요 결과를 바탕으로 이론적 및 실천적인 함의를 논하였다.
본 연구는 사회복지관에서 욕구조사의 결과가 어떻게 활용되고 있는지를 파악하고, 활용정도에 영향을 미치는 변인은 무엇인지를 조사하는데 목적을 두고 있다. 조사방법으로는 서울시 소재 종합사회복지관을 대상으로 기관에서 욕구조사를 담당하고 있는 직원을 응답자로 하여 우편으로 설문조사를 실시하였다. 종속변수로는 욕구조사 결과의 개념적 활용, 도구적 활용, 그리고 두 활용을 모두 포함하는 포괄적 활용이며, 독립변수로는 욕구조사에 대한 태도, 기관장 및 욕구조사 담당자의 욕구조사과정의 참여, 욕구조사보고서의 특징, 욕구조사에 관한 교육 및 자신감이다. 모든 변수에 대해서 신뢰성검증과 기술통계분석을 했으며, 종속변수에 대한 독립변수의 영향력을 살펴보기 위해서 다중회귀분석이 이루어졌다. 욕구조사가 결과의 활용 중에서도 개념적 활용이 도구적 활용 보다 높게 나타났다. 포괄적 활용에 가장 많은 영향을 미치는 변수로서는 욕구조사 담당자의 조사에 대한 자신감과 욕구조사에 대한 태도, 그리고 기관장의 참여 순서로 나타났다. 개념적 활용에 영향을 미치는 변수는 욕구조사 담당자의 욕구조사에 대한 태도와 자신감 순시로 나타났으며, 도구적 활용에 영향을 미치는 변수는 기관장의 욕구조사참여이다. 주요 결과를 바탕으로 이론적 및 실천적인 함의를 논하였다.
Despite the importance of the needs assessment activities and the necessity of the systematical investigation on the features of the needs assessment in the social service agencies, it has been observed that the recent NA studies have ignored an important study area of NA, the utilization of needs a...
Despite the importance of the needs assessment activities and the necessity of the systematical investigation on the features of the needs assessment in the social service agencies, it has been observed that the recent NA studies have ignored an important study area of NA, the utilization of needs assessment results in social service agencies. Therefore, this study was undertaken to investigate salient features of the utilization of community needs assessment results, particularly, in the social welfare centers located in Seoul city. A questionnaire was constructed with seven parts, including a dependent variable and 6 independent variables, and 67 questionnaires were collected from 90 agencies during two months. As the result of the descriptive analyses, the five noticeable features were found; (1) the needs assessment results in the agencies was not highly utilized; (2) the attitude on the NA activities was not highly positive because the responders thought that NA activities require too much time from agency staff; (3) agency staff was more actively involved in the NA process than agency directors; (4) the responders thought that quality of NA influences on the utilization of NA; (5) the respondents were confident in carrying out NA although they did not have many opportunities to learn the technical skills of NA research. Multiple regressions were applied to analyze the relationship between independent variables and three kind of dependent variables - conceptual utilization, instrumental utilization, total utilization. The result showed that the conceptual utilization was critically influenced by social workers' confidence on NA, attitude on NA, and directors' involvement in NA. The institutional utilization was influenced by the directors' involvement. The total utilization was influenced by social workers' attitude on NA, confidence on NA, and directors's involvement. Major findings were discussed and several suggestions were made for future research and improvement of the utilization of needs assessment result in social welfare centers.
Despite the importance of the needs assessment activities and the necessity of the systematical investigation on the features of the needs assessment in the social service agencies, it has been observed that the recent NA studies have ignored an important study area of NA, the utilization of needs assessment results in social service agencies. Therefore, this study was undertaken to investigate salient features of the utilization of community needs assessment results, particularly, in the social welfare centers located in Seoul city. A questionnaire was constructed with seven parts, including a dependent variable and 6 independent variables, and 67 questionnaires were collected from 90 agencies during two months. As the result of the descriptive analyses, the five noticeable features were found; (1) the needs assessment results in the agencies was not highly utilized; (2) the attitude on the NA activities was not highly positive because the responders thought that NA activities require too much time from agency staff; (3) agency staff was more actively involved in the NA process than agency directors; (4) the responders thought that quality of NA influences on the utilization of NA; (5) the respondents were confident in carrying out NA although they did not have many opportunities to learn the technical skills of NA research. Multiple regressions were applied to analyze the relationship between independent variables and three kind of dependent variables - conceptual utilization, instrumental utilization, total utilization. The result showed that the conceptual utilization was critically influenced by social workers' confidence on NA, attitude on NA, and directors' involvement in NA. The institutional utilization was influenced by the directors' involvement. The total utilization was influenced by social workers' attitude on NA, confidence on NA, and directors's involvement. Major findings were discussed and several suggestions were made for future research and improvement of the utilization of needs assessment result in social welfare centers.
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