최소 단어 이상 선택하여야 합니다.
최대 10 단어까지만 선택 가능합니다.
다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
NTIS 바로가기정보과학회지 = Communications of the Korean Institute of Information Scientists and Engineers, v.23 no.12 = no.199, 2005년, pp.19 - 38
권상국 (한국IBM) , 맹신희 (한국IBM)
초록이 없습니다.
Michael E. Porter, Competitive Strategy : Techniques for Analyzing Industries and Competitors, Free Press, 1980
Philip Kotler, Marketing Management-Analysis, Planning, Implementation and Control (Eighth edition), Prentice Hall, 1994, pp. 464-468
IBM Systems Management Consulting and Design, IBM Systems Management Solution Lifecycle, 2000, http://www.ibm.com/serv-ices/ism/consulting
Joshua Gans, Stephen King & Gregory Mankiw, Principles of Microeconomics, Harcourt Brace & Co., 1999, pp. 63-64
Valarie A. Zeithaml. A. Parasuraman & Leonard L. Berry, Delivering Quality Service: Balancing Customer Perceptions and Expectations, Free Press, 1990
IBM IT Process Model White Paper, Managing information technology in a new age, IBM, 2000, http://www.ibm.com/services/whitepapers
Glen Urban & Steven Star, Advanced Marketing Strategy, Prentice Hall, 1991, pp.102-105
Chris Finden-Browne, John 0 Long, Intro-ducing the IBM Process Reference Model for IT, 2005
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