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NTIS 바로가기한국전자거래학회지 = The Journal of Society for e-Business Studies, v.18 no.4, 2013년, pp.25 - 43
신광섭 (Graduate School of Logistics, Incheon National University)
Two of the most important changes in the global market can be represented with Hyper-connection and Glocalization. To cope with these changes and secure the competitive advantages, it is essential to develop the standard organization, policy, processes and criteria for service management. In additio...
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