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NTIS 바로가기한국문헌정보학회지 = Journal of the Korean Society for Library and Information Science, v.49 no.1, 2015년, pp.483 - 511
박종도 (Department of Library and Information Science at Chung Ang University)
The efficiency and quality of the social reference sites are being challenged because a large quantity of the questions have not been answered or satisfied for quite a long time. Main goal of this study is to investigate important factors that affect the performance of question triage to relevant an...
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