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NTIS 바로가기디지털융복합연구 = Journal of digital convergence, v.18 no.6, 2020년, pp.401 - 409
The purpose of this study is to develop a convergence inpatient medical service patient experience management model(IMSPEMM) that can help in the management strategy of a medical institution to create a patient-centered medical culture. Using the original data from the 2018 Medical Service Experienc...
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