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7. Cho, Yongwook. 2012. Analysis for the Factors that Influence College Student’s Satisfaction of Teaching Based on Kano Model. Journal of the Korea Safety Management & Science 14(2):205-212. 

8. Chun, Sungsook. 2011. A Study on the Consumer Behavior of Family Restaurant Based on Kano Model and Disconfirmation Theory. Doctoral Dissertations, Sejong University. 

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12. Hwang, Heejoong. 2012. The Effect of Education Service Quality on the Education Service Repurchase Intention:Education Service Price Fairness as Mediator. Korean Journal of Business Administration 25(1):1-19. 

13. Jang, Jiyeon 2016. Analysis of Service Quality Elements in Hairdressing Products of Hair Shops:Focusing on Kano Model-based Customer Satisfaction Coefficients and PCSI Index. Journal of The Korean Society Design Culture 22(3):405-415. 

14. Jeong, Jiah. 2012. A Study on Development of Service Quality Index based on Attractive Quality of the Kano's Model: An Application to Airline Service Quality. Doctoral Dissertations, Soongsil University. 

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16. Jung, Minuk. 2018. An Empirical Study on the Quality Improvement of Education Service using Kano Model and Value Based Service Design. Doctoral Dissertations, Myongji University. 

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26. Kwon, Ilkwon. 2016. The Analysis of Service Quality Attributes of Water Leisure Tourism and Potential Customer Satisfaction Improvement(PCSI) Index based on Kano Model in Busan. Journal of Sport and Leisure Studies 66:39-54. 

27. La, Suna. 2005. Dual Path Model in Service Loyalty Formation Process:Investigating the Relative Influence of Intrinsic and Extrinsic Path. Korean Journal of Marketing 20(4):19-56. 

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