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NTIS 바로가기Family and environment research : fer, v.58 no.4, 2020년, pp.613 - 633
김민석 (성균관대학교 소비자학과) , 이유림 (성균관대학교 소비자학과) , 정재은 (성균관대학교 소비자학과)
This study identifies consumers' perceived benefits and costs when using Samsung Health (a healthcare app) based on consumer reviews from Google Play Store's app and social media discourse. We examine the differences in the benefits and the costs of Samsung Health using these two sources of data. We...
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