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삼성헬스 사용자의 혜택 및 비용에 대한 연구: 앱 리뷰와 소셜미디어 데이터를 중심으로
Samsung Health Application Users' Perceived Benefits and Costs Using App Review Data and Social Media Data 원문보기

Family and environment research : fer, v.58 no.4, 2020년, pp.613 - 633  

김민석 (성균관대학교 소비자학과) ,  이유림 (성균관대학교 소비자학과) ,  정재은 (성균관대학교 소비자학과)

Abstract AI-Helper 아이콘AI-Helper

This study identifies consumers' perceived benefits and costs when using Samsung Health (a healthcare app) based on consumer reviews from Google Play Store's app and social media discourse. We examine the differences in the benefits and the costs of Samsung Health using these two sources of data. We...

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