[논문]체계적인 사용자 참여형 디자인 방법론을 활용한 스마트 텍스트로닉스 제품 개발 프로세스

임수연; 이상원

doi:10.15207/jkcs.2021.12.1.163

체계적인 사용자 참여형 디자인 방법론을 활용한 스마트 텍스트로닉스 제품 개발 프로세스
Smart-textronics Product Development Process by Systematic Participatory Design Method 원문보기

한국융합학회논문지 = Journal of the Korea Convergence Society, v.12 no.1, 2021년, pp.163 - 170

임수연 (성균관대학교 예술학협동과정) , 이상원 (성균관대학교 기계공학부)

초록
AI-Helper

기능성 섬유를 가능하게 하는 스마트 텍스트로닉스가 최근 스마트 의류, 스마트 홈, 스마트 헬스케어 등 다양한 분야에서 활용되어 다양한 제품이 개발되고 있다. 이러한 관점에서 본 연구에서는 체계적인 참여형 디자인 방법을 기반으로 한 스마트 텍스트로닉스 제품 개발 프로세스를 제안한다. 프로세스는 심층 인터뷰와 분석의 두가지 단계로 구성되며 심층 인터뷰 단계에서는 참여자가 사용행위, 행위별 요구조건, 만족도 수준 등을 포함한 사용자 여정맵과 스케치 및 간단한 프로토타입 제작을 통한 아이디어 생성 활동을 수행한다. 이 후 분석 단계에서는 디자인 연구자가 심층 인터뷰 단계로부터 도출된 결과에 행동 패턴 분석 방법을 적용하여 핵심 특성을 도출하고 이를 기반으로 한 사용자 페르소나를 생성하고 각 페르소나의 주요 니즈를 E3 가치 체계의 가치요소와 연관시킨다. 본 연구에서는 사전 설문조사를 실시하여 스마트 텍스트로닉스 시장 파악하였으며, 제안된 방법론에 대한 검증을 위해 스마트 홈 분야에서 가장 많은 사용자와의 상호작용을 갖는 소파의 디자인 사례연구를 수행하였다.

Abstract ▼ AI-Helper

Smart-textronics technology which enables functional textiles has recently been applied in various fields such as smart clothes, smart home and smart health care, and a variety of smart-textronics products have been developed. In this context, the smart-textronics product development process is proposed based on the systematic participatory design method in this paper. The proposed method consists of two phases: in-depth interviews and analyzing. In the phase of in-depth interviews, participants are asked to create journey maps that include activities, pain points and emotional status and to generate solution ideas with sketches and simple prototypes. In the analyzing phase, design researchers investigate the participants' journey maps, and create personas by identifying critical characteristics with the behavior pattern analysis. Then, each persona's needs are linked with value elements of the E3 value framework. Finally, pre-survey was conducted to identify smart-textronics market and a smart sofa design is proceeded as the case study to show the applicability of the proposed method.

주제어

표/그림 (9)

그림 Fig. 1. Major functions of smart-textronics technology
그림 Fig. 2. The survery results of user perspective levels for smart-textronics application fields
그림 Fig. 3. Schematic view on the systematic user participatory design method
표 Table 1. Influence factors of the smart home users
표 Table 2. Values of analysis of means of each sub-class of the smart home users' influence factors
그림 Fig. 4. Sample journey map when using the sofa
그림 Fig. 5. Sample sketches for an smart sofa
그림 Fig. 6. Behavior patterns and grouping of participants when using a sofa
그림 Fig. 7. Sample needs in the experience value elements of the E3 value framework

AI 본문요약
AI-Helper

* AI 자동 식별 결과로 적합하지 않은 문장이 있을 수 있으니, 이용에 유의하시기 바랍니다.

문제 정의

Thus, a human-centric approach should be necessary to develop a new smart-textronics product to fully explore users’ needs and requirements [7]. For this reason, this study intends to deeply understand users’ needs and insights through a human-centered design approach [8].
In this paper, the new systematic user participatory design method was proposed for a smart-textronics product development. The smart-textronics products usually have frequent interactions with potential users, and therefore, user participation should be required in the early design process.

제안 방법

In this paper, the systematic user participatory design method is proposed by composing two phases including the in-depth interviews with participants and the analysis with design researchers. Before starting the actual design process, the survey is conducted with many respondents to explore possible fields of the smart-textronics applications such as smart clothes, smart home and smart healthcare. In this survey, customers’ levels of ‘awareness’, ‘purchase intention’, and ‘necessity’ for each smart-textronics field are examined, and the results are used to determine a specific target area for the participatory design process.
5. In the sketches, the participants tried to add various smart-textronics functions for the development of a customized smart sofa.
In the participatory design, user needs and preferences are gathered as participants are directly involved in the design process [10-11]. In this paper, the systematic user participatory design method is proposed by composing two phases including the in-depth interviews with participants and the analysis with design researchers. Before starting the actual design process, the survey is conducted with many respondents to explore possible fields of the smart-textronics applications such as smart clothes, smart home and smart healthcare.
Before starting the actual design process, the survey is conducted with many respondents to explore possible fields of the smart-textronics applications such as smart clothes, smart home and smart healthcare. In this survey, customers’ levels of ‘awareness’, ‘purchase intention’, and ‘necessity’ for each smart-textronics field are examined, and the results are used to determine a specific target area for the participatory design process.
Since the smart-textronics technology is relatively new for users, the survey was carried out to find out possible applicable products - smart clothes, smart home and smart health care. The survey respondents were composed of 118 people (38 men and 80 women).
In this research, the smart home was chosen by considering perspective levels of ‘awareness’, ‘purchase intention’, and ‘necessity’. The proposed user participatory design method consisted of two phases: individual in-depth interview and analyzing. In the phase of individual in-depth interview, the journey maps including activities, pain points and contexts were collected, and the co-design process was conducted to generate possible ideas with potential user participation.
In particular, the context-based activity modeling (CBAM) method is introduced to systematically represent users' activity and associated contexts [12]. Then, the co-design process with interviewees is conducted for them to ideate, prototype and sketch possible solutions. This co-design process could help to uncover users’ latent needs and values [16-18].

대상 데이터

For validation, the case study on smart sofa design was conducted by recruiting 7 participants. In the case study, 3 personas were modeled and more than 30 needs were extracted.
In the case study, 3 personas were modeled and more than 30 needs were extracted. Those needs were mapped to the critical value elements.
In the case study, individual interviews were carried out with seven participants. They were comprised of three office workers, three researchers and one freelancer who are in their late 20s and 30s.
care. The survey respondents were composed of 118 people (38 men and 80 women). Among them, 104 respondents were in their 20s, accounting for 88.
out with seven participants. They were comprised of three office workers, three researchers and one freelancer who are in their late 20s and 30s. Throughout the interviews, their scenarios using the sofa were collected with their pain points, activity nodes, needs and context.

후속연구

Following these survey results, the research team was able to build up the big picture of user studies for a new smart home product development. In addition, a systematic participatory design process could be prepared.

참고문헌 (18)

K. Gniotek & I. Krucinska. (2004). The basic problems of textronics. FIBRES AND TEXTILES IN EASTERN EUROPE, 12(1), 13-16.

상세보기
T. Linz, C. Kallmayer, R. Aschenbrenner & H. Reichl. (2006, April). Fully untegrated EKG shirt based on embroidered electrical interconnections with conductive yarn and miniaturized flexible electronics. In International Workshop on Wearable and Implantable Body Sensor Networks. (pp. 4-26). Cambridge : IEEE.
F. Axisa, P. M. Schmitt, C. Gehin, G. Delhomme, E. McAdams & A. Dittmar. (2005). Flexible technologies and smart clothing for citizen medicine, home healthcare, and disease prevention. IEEE Transactions on information technology in biomedicine, 9(3), 325-336. DOI: 10.1109/TITB.2005.854505

상세보기
L. Vallozzi, P. Van Torre, C. Hertleer, H. Rogier, M. Moeneclaey & J. Verhaevert. (2010). Wireless communication for firefighters using dual-polarized textile antennas integrated in their garment. IEEE Transactions on Antennas and Propagation, 58(4), 1357-1368.

상세보기
S. Oliveira. (2020). MORITZ WALDEMEYER - DESIGN & LIGHTING DESIGN. MODERN CHANDELIERS. https://www.modernchandeliers.eu/moritz-waldemeyer-design-lighting-design/
R. Crist. (2015). Walk this way: Philips rolls out LED carpets. CNET. https://www.cnet.com/news/walk-this-way-philips-rolls-out-led-carpets/
K. Y. Lin. (2018). A text mining approach to capture user experience for new product development. International Journal of Industrial Engineering, 25(1), 108-121.
T. Brown & B. Katz. (2011). Change by design. Journal of product innovation management, 28(3), 381-383. DOI: 10.1111/j.1540-5885.2011.00806.x

상세보기
E. B. N. Sanders & P. J. Stappers. (2008). Co-creation and the new landscapes of design. Co-design, 4(1), 5-18. DOI: 10.1080/15710880701875068

상세보기
T. Vacha, O. Pribyl, M. Lom & M. Bacurova. (2016, May). Involving citizens in smart city projects: Systems engineering meets participation. In 2016 Smart Cities Symposium Prague (SCSP) (pp. 1-6). IEEE.
T. Vacha & V. Kandusova. (2018, May). Making innovation in elderly care possible using participatory design: the smart home-care project in Prague. In 2018 Smart City Symposium Prague (SCSP) (pp. 1-6). IEEE.
Y. S. Kim, J. W. Maeng & S. W. Lee. (2010). Product-service systems design with functions and activities: methodological framework and case studies. In Proc. Design & Emotion.
C. K. Cho, Y. S. Kim & W. J. Lee. (2010, October). Economical, ecological and experience values for product-service systems. In Proc. Design & Emotion Conference.
S. H. Lee. (2015). A Study on Acceptance and User Satisfaction of Smart Home- Focusing on Echo-Boomer Generation -. Doctoral dissertation. The Graduate School of Seoul Venture University Seoul, Seoul.
Q. Xu, R. J. Jiao, X. Yang, M. Helander, H. M. Khalid & A. Opperud. (2009). An analytical Kano model for customer need analysis. Design studies, 30(1), 87-110. DOI: 10.1016/j.destud.2008.07.001

상세보기
E. B. N. Sanders. (1999). Postdesign and participatory culture. Proceedings of Useful and Critical: The Position of Research in Design. University of Art and Design.
E. B. N. Sanders & C. T. William. (2002). Harnessing people's creativity: Ideation and expression through visual communication. Focus groups: Supporting effective product development
E. B. N. Sanders & B. Westerlund. (2011, May). Experiencing, exploring and experimenting in and with co-design spaces. Nordes 2011 - Making Design Matter. Helsinki : Nordes

저자의 다른 논문 :

표제어: PCR

동의어: Packet Collision Rate

용어 설명 출처 목록 (6)

용어 설명: PCR은 세균 특이성이 있는 primer를 이용하여 적은 수의 세균이 있을지라도 쉽게 검출할 수 있는 유용한 방법이며, 이를 이용하여 구강 내 치면세균막이나 타액에서 직접 세균을 검출할 수 있게 되었다[8].

내보내기 구분	파일저장 인쇄 메일전송
구성항목	기본정보 상세정보 관리번호, 논문명, 저널/프로시딩명, 저자 , 발행년, 권, 호, 시작페이지, 끝페이지, 발행기관 관리번호, 논문명, 대등논문명, 저자 , 저널/프로시딩명, 발행기관, 발행년, 발행언어, 권, 호, 시작페이지, 끝페이지, ISBN, ISSN, 주제분야, 키워드, 초록(한글), 초록(영문), 저자(소속기관)
저장형식	Text(ASCII format) Excel format RefWorks Direct Export RIS format (for Reference Manager, ProCite, EndNote), Scholar's Aids, Mendeley
메일정보	받는사람 (필수) @ 보내는사람 (선택) @ 제목 내용 KISTI 검색결과 이메일 서비스
안내	총 건의 자료가 검색되었습니다. 다운받으실 자료의 인덱스를 입력하세요. (1-10,000) 검색결과의 순서대로 최대 10,000건 까지 다운로드가 가능합니다. 데이타가 많을 경우 속도가 느려질 수 있습니다.(최대 2~3분 소요) 다운로드 파일은 UTF-8 형태로 저장됩니다. 파일의 내용이 제대로 보이지 않을실 때는 웹브라우저 상단의 보기 -> 인코딩 -> 자동선택 여부를 확인하십시오. ~ Text(ASCII format) Excel format

연합인증