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NTIS 바로가기멀티미디어학회논문지 = Journal of Korea Multimedia Society, v.24 no.3, 2021년, pp.494 - 507
구도희 (Dept. of U-Design, Graduate School, INJE University) , 전우정 (Division of Multimedia, Professor, INJE University)
As service design becomes more common, various user research methods and tools such as cultural probes and contextual inquiry are being used to grasp the user's experience and needs. These methodologies have the advantage of being able to derive various insights through direct observation and invest...
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