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지식경영연구 = Knowledge Management Research, v.22 no.1, 2021년, pp.243 - 267
야오즈옌 (부산대학교 경영학과) , 박지영 (국민대학교 정보기술연구소) , 홍태호 (부산대학교 경영학과)
AI-Helper
Sentiment represents one's own state through the process of change to stimulus, and emotion represents a simple psychological state felt for a certain phenomenon. These two terms tend to be used interchangeably, but their meaning and usage are different. In this study, we try to find out how it affe...
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