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[국내논문] Selecting the Right ERP System for SMEs: An Intelligent Ranking Engine of Cloud SaaS Service Providers based on Fuzziness Quality Attributes

International journal of computer science and network security : IJCSNS, v.21 no.6, 2021년, pp.35 - 46  

Fallatah, Mahmoud Ibrahim (Umm Al-Qura University) ,  Ikram, Mohammed (Umm Al-Qura University)

Abstract AI-Helper 아이콘AI-Helper

Small and Medium Enterprises (SMEs) are increasingly using ERP systems to connect and manage all their functions, whether internally between the different departments, or externally with customers in electronic commerce. However, the selection of the right ERP system is usually an issue, due to the ...

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표/그림 (7)

참고문헌 (27)

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  7. Seethamraju, Ravi "Adoption of software as a service (SaaS) enterprise resource planning (ERP) systems in small and medium sized enterprises (SMEs)." Information systems frontiers 2015, Vol. 17 Nos 3 pp. 475-492. 

  8. Seethamraju, Ravi "Selection criteria for software as a service: an explorative analysis of provider requirements." Association for Information Systems 2012. 

  9. T. Boillat, Christine Legner "From On-Premise Software to Cloud Services: The Impact of Cloud Computing on Enterprise Software Vendors' Business Models." Journal of Theoretical and Applied Electronic Commerce Research 2013., Vol. 8 Nos 3. 

  10. Terziovski, M. "Innovation practice and its performance implications in small and medium enterprises (SMEs) in the manufactur- ing sector: a resource-based view." Strategic Management Journal 2010., 31(8), pp. 892-902. 

  11. Escriba-Esteve, A., Sanchez-Peinado, L., SanchezPeinado, E. "The influence of top management teams in the strategic orientation and performance of small and medium-sized enterprises." British Journal of Management 2009., 20(4), pp. 581-597. 

  12. Haddara, M., Zach, O. "ERP systems in SMEs: An extended literature review." International Journal of Information Science 2012., 2(6), pp. 106-116. 

  13. Ramdani, Boumediene, Oswaldo Lorenzo, and Peter Kawalek. "Information systems innovations adoption and diffusion among SMEs: Current status and future prospects." International Journal of E-Adoption (IJEA) 2009., 1.1, pp. 33-45. 

  14. Lutfi, A. "Investigating the Moderating Role of Environmental Uncertainty between Institutional Pressures and ERP Adoption in Jordanian SMEs." Journal of Open Innovation: Technology, Market, and Complexity 2020, 6(3), pp. 91. 

  15. Percin, Selcuk "Using the ANP approach in selecting and benchmarking ERP systems." Benchmarking: An International Journal 2008. 

  16. Percin, Selcuk "Fuzzy AHP-based decision support system for selecting ERP systems in textile industry by using balanced scorecard." Expert Systems with Applications 2009, 36(5), pp. 8900-8909. 

  17. Percin, Selcuk "Towards multi-criteria cloud service selection." Innovative Mobile and Internet Services in Ubiquitous Computing (IMIS) 2011, pp. 44-48. 

  18. Percin, Selcuk "A framework for software-as-a-service selection and provisioning." arXiv preprint arXiv 2013. 

  19. Burkon, Lukas "Quality of service attributes for software as a service." Journal of Systems Integration 2013,Vol. 4 Nos 3 pp. 38. 

  20. Ghani, Abdul Azim Abd and Sultan, Abu Bakar Md. "SaaS quality of service attributes." J. Appl. Sci 2014,Vol. 14 Nos 24 pp. 3613-3619. 

  21. Al-Shammari, Shaymma and Al-Yasiri, Adil. "Defining a metric for measuring QoE of SaaS cloud computing." Proceedings of PGNET 2014, pp. 251-256. 

  22. Van Leekwijck, Werner and Kerre, Etienne E. "Qos-based discovery and ranking of web services." Fuzzy sets and systems 1999,Vol. 2 Nos 108 pp. 159-178. 

  23. Al-Masri, Eyhab and Mahmoud, Qusay H. "Defuzzification: criteria and classification." Computer Communications and Networks 2007, pp. 529-534. 

  24. Al-Masri, Eyhab and Mahmoud, Qusay H. "Dynamic Ranking System of Cloud SaaS Based on Consumer Preferences - Find SaaS M2NFCP." Advanced Information Networking and Applications 2019, pp. 1000-1010. 

  25. Seethamraju, Ravi. "Adoption of software as a service (SaaS) enterprise resource planning (ERP) systems in small and medium sized enterprises (SMEs)." Information systems frontiers 2015, pp. 475-492. 

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