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NTIS 바로가기한국IT서비스학회지 = Journal of Information Technology Services, v.20 no.3, 2021년, pp.103 - 118
이명성 (경남대학교 외식프랜차이즈학과) , 김한성 (포항공대 미래IT융합연구원)
With the advancement of technology, the market size of online bookstores is constantly increasing in Korea. Despite the importance of the quality of services provided by online bookstores as many customers use online bookstores, many existing studies have approached only from a linear perspective th...
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