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6. Jang JS. The relationship between emotional labor and job burnout of firefighters: focusing on mediating effect job stress. Unpublished master's thesis, Konyang University 2018, Nonsan, Korea. 

7. Park YJ. The effects of job stress on fatigue 119 emergency medical technician and moderating effects of social support. Unpublished doctoral dissertation, Inje University 2019. Gimhae, Korea. 

8. Ahn JY, Jung HS, Kim HA. The relationship between emotional labor and job stress of clinical nurses in a hospital. Korean Journal of Occupational Health Nursing 2007;16(2):139-46. 

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10. Kim GS. The relationship of job stress with depression and fatigue of the firemen. Unpublished doctoral dissertation, Chosun University 2008, Gwangju, Korea. 

11. Kim SG. An exploratory study on the emotional labor in pubic sector : focused on street-level bureaucrats in the civil service system. The Korean Journal of Local Government Studies 2009;13(1):51-70. 

12. Kim SG. Analysis and countermeasures for the cause of safety accidents of firefighters 2005. http://www.nfa.go.kr/nfsa/releaseinformation/archive/thesis/;jsessionidAGGcUUgcELRVmPZObQD5a5SC.nfa21?boardIdbbs_0000000000000032&modeview&cntId98&category&pageIdx1&searchConditionall&searchKeyword%EC%95%88%EC%A0%84%EC%82%AC%EA%B3%A0 

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14. Jang EH. Development of fatigue scale for nurse. Unpublished doctoral dissertation, Chung-Ang University 2013, Seoul, Korea. 

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16. Han JY. A study on the state of emotional labor in 119 emergency operators and reform measures. Unpublished master's thesis, Kyonggi University 2015, Suwon, Korea. 

17. Ryu HY. The effects of organizational climate on the relationship between emotional labor and turnover intention in Korean firefighters. Unpublished master's thesis, Yonsei University 2019, Seoul, Korea. 

18. Song YS. A suggestion for effectiveness secure of fire servant's three shift working system. Fire Sci Eng 2014;28(2):98-104. https://doi.org/10.7731/KIFSE.2014.28.2.098 

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19. Kim MS, Kim NH. Impact of self-esteem and job stress on job satisfaction of the emergency medical technicians. The Korean Journal of Health Service Management 2011;5(2):147-55. 

20. Kim JH. The effect of job stress of 119 paramedics on job satisfaction : city of ChungCheong center area. Journal of the Korea Soc Computer and Information 2020;25(10):159-68. https://doi.org/10.9708/jksci.2020.25.10.159 

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21. Kim H. Job stress, coping type, and job satisfaction in firefighters. Korean J Occup Health Nurs 2015;24(4):323-30. https://doi.org/10.5807/kjohn.2015.24.4.323 

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22. Kim H, Chung YA. A study on the determinants of fire officers' internal customer satisfaction: focused on the case of Gyeonggi Province. Journal of Korean Institute for Local Administration 2005;19(4):285-304. 

23. Kim JH, Lee HJ, Lim YD, Han ID, Lee JG. An analysis of prehospital care for major trauma patients depending on the number of 119 ambulance crews. J of the Korea Academia-Industrial coop Soc 2018;19(6):500-6. https://doi.org/10.5762/KAIS.2018.19.6.500 

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24. Jeong YH, Jeong HN, Ko JH. Optimal decisions on the quantity and locations of ambulances for the timely response to emergency requests. Fire Sci Eng 2017;31(3):137-43. https://doi.org/10.7731/KIFSE.2017.31.3.137 

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25. Choi KB, Kim KH, Cho YC. Psychosocial distress and fatigue symptoms among firemen; and its related factors. J of the Korea Academia-Industrial coop Soc 2009;10(4):707-16. https://doi.org/10.5762/KAIS.2009.10.4.707 

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26. Choi SS, Kim GW. Impact of job-stress on fatigue among 119 rescue workers. J of the Korea Academia-Industrial coop Soc 2016;17(4):433-9. https://doi.org/10.5762/KAIS.2016.17.4.433 

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28. Oh CU. Fire officer physical enhancement programme status quo and development plan. The Journal of Korean Association of Security and Safety 2015;10(1):61-97. 

29. Barker LM, Nussbaum MA. Fatigue, performance and the work environment: A survey of registered nurses. Journal of Advanced Nursing 2011;67(6):1370-82. https://doi.org/10.1111/j.1365-2648.2010.05597.x 

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30. Oh DW. The effect of fire officials' shift work and job stress on fatigue. Unpublished master's thesis, Ajou University 2010, Suwon, Korea. 

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