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NTIS 바로가기한국전자거래학회지 = The Journal of Society for e-Business Studies, v.27 no.2, 2022년, pp.21 - 36
김민경 (Department of Business Administration, Tech University of Korea) , 허재석 (Department of Business Administration, Tech University of Korea) , 사애진 (Department of IT Management, Tech University of Korea) , 전아름 (Department of IT Management, Tech University of Korea) , 이한별 (Department of IT Management, Tech University of Korea)
Recently, as COVID-19 has made the e-commerce market expand widely, customers who have different consumption patterns appear in the market. Because companies can obtain opinions and information of customers from reviews, they increasingly face the requirements of managing customer reviews on online ...
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