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NTIS 바로가기정보관리학회지 = Journal of the Korean society for information management, v.40 no.1, 2023년, pp.73 - 93
송영 (전남대학교 문헌정보학과) , 김지현 (전남대학교 문헌정보학과)
This study conducted a comprehensive analysis and evaluation of library services using YouTube through content analysis of YouTube content and emotional response analysis of user comments. This study analyzed 2,169 YouTube contents and 6,487 comments of users from 61 university libraries. The result...
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