[논문]군수품 정부품질보증 위험성 평가제도 개선을 위한 제언

안남수

doi:10.7469/jksqm.2023.51.2.155

[국내논문] 군수품 정부품질보증 위험성 평가제도 개선을 위한 제언
Proposal for Government Quality Assurance Risk Assessment System for Military Supplies 원문보기

品質經營學會誌 = Journal of Korean society for quality management, v.51 no.2, 2023년, pp.155 - 170

안남수 (육군사관학교 기계.시스템공학과)

Abstract ▼ AI-Helper

Purpose: Nowadays, the risk assessment system is widely used in many industrial and public areas to reduce the possible risks. The system is used to determine the priorities of the government quality assurance works in Defense Agency for Technology and Quality. However, as the risk assessment system is used for other purposes, there are some items that need improvement, and in this study, we propose improvement plans by benchmarking the risk assessment systems of other institutions. Methods: In this paper, first, the procedures of risk assessment system used in many industrial sites were reviewed, and how each institution specialized and applied the system. Afterwards, by benchmarking various risk assessment systems, an improvement plan on how to operate the risk assessment system in the case of government quality assurance for centrally procured military supplies was presented, and practical application cases were presented to prove the usefulness of the improvement plan. Results: The proposed risk assessment system differs from the existing system in five major aspects. First, inputs, outputs, and key performance indicators were specified from the systematic point of view. Second, risk analysis was analyzed in four dimensions: probability of occurrence, impact, detection difficulty. Third, risk mitigation measures were classified, control, transfer, and sharing. Fourth, the risk mitigation measures were realized through document verification, product verification, process verification, and quality system evaluation. Finally, risk mitigation measures were implemented and the effectiveness of the risk mitigation measures was evaluated through effectiveness evaluation. Conclusions: In order for the risk assessment procedure proposed in this study to be applied to actual work, it is necessary to obtain the consent of the person involved in the work due to the increased time for risk identification and preparation of the government quality assurance log, and a change in the information system that performs the actual work is required. Therefore, the authors of this study plan to actively perform internal seminar presentations and work improvement suggestions to apply these research outputs to actual work.

주제어

표/그림 (13)

그림 Figure 1. Risk Assessment Process
표 Table 1. Risk Assessment Steps
표 Table 2. Timing of risk mitigation plan
표 Table 3. Timing of risk mitigation plan
표 Table 4. Evaluation contents during regular evaluation
그림 Figure 2. Risk Reporting Matrix of DoD
표 Table 5. Number of user complaints in the last 10 years
표 Table 6. Input, Output, Process, KPI in new risk assessment
표 Table 7. Items subject to government quality assurance(virtual case)
표 Table 8. As Is - Risk identification and treatment plan
표 Table 9. To Be - Risk identification and mitigation plan
표 Table 10. As Is - Quality assurance activity log
표 Table 11. To Be - Quality assurance activity log

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