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The association between the social presence and trust of chatbots and the sociodemographic characteristics of artificial intelligence chatbots users in general hospitals : focusing on sex and age 원문보기

병원경영학회지 = Korea journal of hospital management, v.28 no.3, 2023년, pp.27 - 38  

정승원 (을지대학교 의료경영학과) ,  황서연 (을지대학교 의료경영학과) ,  최기은 (을지대학교 의료경영학과) ,  조은영 (을지대학교 의료경영학과) ,  이진욱 (을지대학교 의료경영학과) ,  남진영 (을지대학교 의료경영학과)

Abstract AI-Helper 아이콘AI-Helper

Objectives: This study explores the impact of age groups on social presence and trust among users of medical artificial intelligence chatbots. Furthermore, we investigate the existence of gender differences within these relationships. Method: We collected data through a survey from people who had in...

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