참고문헌 (18)

1. Ministry of Health and Welfare, HEALTH AND WELFARE STATISTICAL YEAR BOOK 2017, Accessed June 30, 2018. 

2. National Tax Service, http://stats.nts.go.kr. Accessed June 30, 2018. 

3. Statistics Korea, http://kostat.go.kr. Accessed June 30, 2018. 

4. Ye Kh, Kim SJ et al.: A Study on Optician’s Job Satisfaction and Turnover, The Korean Journal of Vision Science, 14(4), 323-330, 2012. 

5. 10.38121/kpea.2017.06.33.2.33 Choi YR, Kim HD: The Effect of Service Orientation Effort on Job Satisfaction, Organizational Commitment and Turnover Intention in Logistics Firms, Journal of Korea Port Economic Association, 33(2), 33-52, 2017. 

   원문보기 상세보기

6. 10.1016/j.ijhm.2016.09.008 Bufquin D, DiPietro R et al.: The influence of restaurant co-workers' perceived warmth and competence on employees' turnover intentions: The mediating role of job attitudes. International Journal of Hospitality Management, 60, 13-22, 2017. 

   상세보기

7. Hochschild, AR: The managed heart: Commercialization of human feeling, Berkeley, CA : University of California Press, 1983. 

8. 10.17337/JMBI.2017.19.3.217 Kim KS, Kim SK et al.: A Study on the Level of Emotional Labor among Opticians in Incheon, Korean Journal of Vision Science, 19(3), 217-228, 2017. 

   상세보기

9. Lee SI, Kim IK et al.: A Study on the Effect of optician's Emotional Intelligence on Working Mindset and Turnover Intention, Korean Journal of Vision Science, 16(4), 463-474, 2014. 

10. 10.1111/j.1365-2648.2006.03934.x Tourangeau AE, Cranley LA : Nurse intention to remain employed: understanding and strengthening determinants. Journal of Advanced Nursing, 55(4), 497-509, 2006. 

    상세보기

11. 10.1111/j.1365-2648.2007.04570.x Beecroft PC, Dorey F et al.: Turnover intention in new graduate nurses: a multivariate analysis. Journal of Advanced Nursing, 62(1), 41-52, 2008. 

    상세보기

12. 10.1037/0021-9010.88.1.160 Cropanzano, R, Rupp DE et al.: The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology, 88(1), 160-169, 2003. 

    상세보기

13. Koo BH, Jung HK et al.: The Effect of Reward to Hotel Employees on Organizational Commitment and Turnover Intention : Focusing on the Five Star Hotels in Seoul, Korean Journal of Hospitality and Tourism, 25(3), 273-279, 2016. 

14. Kerr S: Some Characteristics & Consequences of Organizational reward, in F. D. Schoorman & B. Schneider (Ed.), Facilitating Work Effectiveness, Lexington Books, 43-76. 1988. 

15. Mendis MVS: The impact of reward system on employee turnover intention: a study on logistics industry of SriLanka, International Journal of Scientific & Technology Research, 6(9), 67-72, 2017. 

16. 10.2307/2392498 Karasek RA: Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24(2), 285-311, 1979. 

    상세보기

17. 10.21002/seam.v9i2.4950 Pradana A, Salehudin I: Work overload and turnover intention of junior auditors in greater Jakarta, Indonesia. The South East Asian Journal of Management, 9(2), 108-124, 2015. 

    상세보기

18. Choi KW, Rhee SY: Positive Psychological Capital and Turnover Intention - The Mediating Effect of Perceived Work Overload and the Moderating Effect of Trust in Supervisor, Journal of the Korea Academia-Industrial cooperation Society, 18(10), 382-392, 2017.