최소 단어 이상 선택하여야 합니다.
최대 10 단어까지만 선택 가능합니다.
다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
NTIS 바로가기The TQM magazine, v.13 no.2, 2001년, pp.129 - 137
Zain, Z.M. , Dale, B.G. , Kehoe, D.F.
Uses the three quality dimensions of: systems; tools and techniques; and people, analyses the contribution of UK writers to the development of the body of knowledge known as total quality management (TQM). From examination of a range of source material (e.g. books, papers, postgraduate theses, and a...
10.1108/02656719610108314 Abdul Rahman, H., Thompson, P.A. and Whyte, I.L. (1996), “Capturing the cost of nonconformance on construction sites: an application of the quality cost matrix”, International Journal of Quality & Reliability Management, Vol. 13 No. 1, pp. 4860.
10.1108/EUM0000000003001 Atkinson, P. (1989), “TQM factfinding mission to Japan”, The TQM Magazine, Vol. 2 No. 1, pp. 1315.
Bank J. (1992), The Essence of Total Quality Management, PrenticeHall, Englewood Cliffs, NJ.
Black, I.S. (1994), “Quality - paradigm or paradox? An analysis of organisational characteristics”, PhD thesis, University of Bradford.
10.1108/09544789510076843 Cook, E. and Dale, B.G. (1995), “Organising for continuous improvement: an examination”, The TQM Magazine, Vol. 7 No. 1, pp. 713.
COPAC (1998), Search Facility for University Research Libraries in Great Britain and Ireland.
Cullen, J. and Hollingum, J. (1987), Implementing Total Quality, IFS Publication, Bedfordshire.
Dale, B.G. and Oakland, J. (1991), Quality Improvement Through Standards, Stanley Thornes Publishers, Cheltenham.
Dale, B.G. and Plunkett, J.J. (Ed.) (1990), Managing Quality, Phillip Allan, Oxford.
10.1108/09526869810199610 Desombre, T. and Eccles, G. (1998), “Improving service quality in NHS Trust hospitals: lessons from the hotel sector”, International Journal of Health Care Quality Assurance, Vol. 11 No. 1, pp. 216.
10.1108/09544789410054046 Duffin, M. (1994), “Japan - myth, miracle or menace?”, The TQM Magazine, Vol. 6 No. 2, pp. 457.
10.1108/09555349810221835 Elashmawi, F. (1998), “Overcoming multicultural clashes in global joint ventures”, European Business Review, Vol. 98 No. 4, pp. 21116.
10.1108/09544789810197756 Feinberg, S. (1998), “Why managers oppose TQM”, The TQM Magazine, Vol. 10 No. 1, pp. 1619.
10.1108/09544789410062821 Finn, M. and Porter, L. J. (1994), “TQM selfassessment in the UK”, The TQM Magazine, Vol. 6 No. 4, pp. 5661.
10.1108/09544789410052796 Foster, M., Smith S., Whittle S. and Tranfield, D. (1994), “Regenerating your TQM effort: what to do when it runs out of steam”, The TQM Magazine, Vol. 6 No. 4, pp. 427.
10.1108/09544789410062731 Glenny, T. ( 1994), “When you hit a brick wall”, The TQM Magazine, Vol. 6 No. 4, pp. 1517.
10.1108/09544789410054064 Goh, P.L. and Ridgway, K. (1994), “The implementation of total quality management in small and mediumsized manufacturing companies”, The TQM Magazine, Vol. 6 No. 2, pp. 5460.
10.1108/09544789610125333 He, Z., Staples, G., Ross, M. and Court, I. (1996), “Fourteen Japanese quality tools in software process improvement”, The TQM Magazine, Vol. 8 No. 4, pp. 404.
10.1108/13527599610105547 Higgs, M. (1996), “Overcoming the problems of cultural differences to establish success for international management teams”, Team Performance Management: an International Journal, Vol. 2 No. 1, pp. 2640.
10.1108/09544789510076889 Ho, S.K. and Fung, C.K. (1995), “Developing a TQM excellence model: Part 2”, The TQM Magazine, Vol. 7 No. 1, pp. 2432.
Imai, M. (1986), Kaizen - The Key to Japan’s Competitive Success, Random House, New York, NY.
10.1108/09544789710165563 Ingram, H., Teare, R., Scheuing, E. and Armistead, C. (1997), “A systems model of effective teamwork”, The TQM Magazine, Vol. 9 No. 2, pp. 11827.
Ishikawa, K. (1985), What is Total Quality Control? The Japanese Way, PrenticeHall, Englewood Cliffs, NJ.
Juran, J.M. (Ed.) (1974), Quality Control Handbook, McGrawHill, New York, NY.
10.1108/14635779810206786 Keiley, D., Jennings, T., Topping, B. and Watling, K. (1998), “Hybrid benchmarking”, Benchmarking for Quality Management and Technology, Vol. 5 No. 1, pp. 216.
10.1108/09544789610118430 Knights, D. and McCabe, D. (1996), “Do quality initiatives need management?’, The TQM Magazine, Vol. 8 No. 3, pp. 246.
10.1108/02656719310023744 Kowalski, E. and Walley, P. (1993), “Employee receptivity to total quality”, International Journal of Quality and Reliability Management, Vol. 10 No. 1, pp. 2337.
10.1108/09544789510098641 Kumar, K. and Brittain, J.C. (1995), “Cost of quality: evaluating the health of British manufacturing industry”, The TQM Magazine, Vol. 7 No. 5, pp. 507.
Kume, H. (1985), Statistical Methods for Quality Improvement, AOTS, Tokyo.
10.1108/14637159810212299 Lee, S.F., Roberts P., Lau, W.S. and Bhattacharyya, S.K. (1998), “Sun Tzu’s the Art of War as business and management strategies for world class business excellence evaluation under QFD methodology”, Business Process Management Journal, Vol. 4 No. 2, pp. 96113.
10.1108/14635779810226207 Mann, R., Adebanjo, O. and Kehoe, D. (1998), “Best practice in the food and drinks industry”, Benchmarking for Quality Management and Technology, Vol. 5 No. 3, pp. 18499.
10.1108/09544789510098605 McLachlan, V.N. (1995), “Errors - their origin and avoidance to increase system reliability”, The TQM Magazine, Vol. 7 No. 5, pp. 2631.
10.1108/14635779710163037 Millen, R., Sohal, A., Dapiran, P., Lieb, R. and Van Wassenhove, L.N. (1997), “Benchmarking Australian firms’ usage of contract logistics services a comparison with American and western European practice”, Benchmarking for Quality Management and Technology, Vol. 4 No. 1, pp. 3446.
10.1108/EUM0000000004137 Millson, F. and KirkSmith, M. (1996), “The effect of quality circles on perceived service quality in financial services”, Journal of Marketing Practice: Applied Marketing Science, Vol. 2 No. 4, pp. 7588.
10.1108/14635779510102847 Monkhouse, E. (1995), “The role of competitive benchmarking in small to mediumsized enterprises”, Benchmarking for Quality Management and Technology, Vol. 2 No. 4, pp. 4150.
Oakland, J.S. (1989), Total Quality Management, ButterworthHeinemann, London.
10.1108/14635779810226216 Parker, N. (1998), “The Employment Service benchmarking study internal vacancy filling”, Benchmarking for Quality Management and Technology, Vol. 5 No. 3, pp. 20024.
10.1108/02656719610118115 Prendergast, J., Murphy, E. and Stephenson, M. (1996), ’‘Buildingin reliability - implementation and benefits”, International Journal of Quality & Reliability Management, Vol. 13 No. 5, pp. 7790.
10.1108/02621719710190211 Rodrigues, C.A. (1997), “Developing expatriates’ crosscultural sensitivity: cultures where ‘your culture’s OK’ is really not OK”, Journal of Management Development, Vol. 16 No. 9, pp. 690702.
Ross, P.J. (1988), Taguchi Techniques for Quality Engineering, McGrawHill, New York, NY.
10.1108/09544789410054028 Saunders, A.G. (1994), “Supplier audits as part of supplier partnership”, The TQM Magazine, Vol. 6, No. 2, pp. 412.
Shingo, S. (1986), Zero Quality Control: Source Inspection and the PokeYoke System, Productivity Press, Cambridge, MA.
10.1108/02656719410062849 Sinclair, J. and Collins, D. (1994), “Towards a quality culture”, International Journal of Quality & Reliability Management, Vol. 11 No. 5, pp. 1929.
10.1108/14635779510102810 Sohal, A.S. and Ritter, M. (1995), “Manufacturing best practices: observations from study tours to Japan, South Korea, Singapore and Taiwan”, Benchmarking for Quality Management and Technology, Vol. 2 No. 4, pp. 414.
10.1108/09544789710187046 Starkey, M., Aughton, J. and Brewin, R. (1997), “Extending process thinking: design of experiments in sales and marketing”, The TQM Magazine, Vol. 9 No. 6, pp. 4349.
Sullivan, L.P. (1986), “Quality function deployment”, Quality Progress, June, pp. 3950.
Taguchi, G. (1986), Introduction to Quality Engineering, Asian Productivity Organisation, Tokyo.
10.1108/09544789510098560 Tennant, C. (1995), “Quality and reliability through common business environment”, The TQM Magazine, Vol. 7 No. 5, pp. 715.
10.1108/09544789710181899 Thiagarajan, T. and Zairi, M. (1997a), “A review of total quality management in practice: understanding the fundamentals through examples of best practice applications - Part I”, The TQM Magazine, Vol. 9 No. 4, pp. 27086.
10.1108/09544789710178622 Thiagarajan, T. and Zairi, M. (1997b), “A review of total quality management in practice: understanding the fundamentals through examples of best practice applications - Part II”, The TQM Magazine, Vol. 9 No. 5, pp. 34456.
10.1108/09544789710367712 Thiagarajan, T. and Zairi, M. (1997c), “A review of total quality management in practice: understanding the fundamentals through examples of best practice applications - Part III”, The TQM Magazine, Vol. 9 No. 6, pp. 41417.
10.1108/13598539710192601 Van der Wiele, A., Dale, B.G. and Williams, A.R.T. (1997), “ISO 9000 series registration to total quality management: the transformation journey”, International Journal of Quality Science, Vol. 2 No. 4, pp. 23652.
10.1108/02656719610108341 Van der Wiele, A., Williams, A.R.T., Dale, B.G., Carter, G., Kolb, F., Luzon, D.M., Schmidt, A. and Wallace, M. (1996), “Selfassessment - a study of progress in Europe’s leading organisations in quality management practice”, International Journal of Quality and Reliability Management, Vol. 13 No 1, pp. 84104.
10.1108/09544789410062795 Willmott, P. (1994), “Total quality with teeth”, The TQM Magazine, Vol. 6 No. 4, pp. 4850.
10.1108/09544789410054055 Witcher, B. (1994), “The adoption of total management in Scotland”, The TQM Magazine, Vol. 6 No. 2, pp. 4853.
10.1080/09544120120060088 Zain, M.Z., Kehoe, D. and Dale, B.G. (2001), “Doctoral TQM research undertaken in the UK: a study of themes, directions, and trends”, Total Quality Management (forthcoming).
10.1108/02656719510089894 Zairi, M. and Youssef, M.A. (1995), “Quality function deployment - a main pillar for successful total quality management and product development”, International Journal of Quality & Reliability Management, Vol. 12 No 6, pp. 923.
해당 논문의 주제분야에서 활용도가 높은 상위 5개 콘텐츠를 보여줍니다.
더보기 버튼을 클릭하시면 더 많은 관련자료를 살펴볼 수 있습니다.
※ AI-Helper는 부적절한 답변을 할 수 있습니다.