초록

용어보기논문에서 용어와 풀이말을 자동 추출한 결과로, 시범 서비스 중입니다. AI-Helper

Abstract ▼ AI-Helper

This paper presents Key Performance Indicator (KPI) that evaluates the performances of National Defense Acquisition Activity (NDAA) on the perspectives of BSC. It includes prior research materials of the BSC applications for the public sectors, Laws for the NDAA and opinions of experts, and speciali...

This paper presents Key Performance Indicator (KPI) that evaluates the performances of National Defense Acquisition Activity (NDAA) on the perspectives of BSC. It includes prior research materials of the BSC applications for the public sectors, Laws for the NDAA and opinions of experts, and specialists. KPI is readjusted on the BSC point of view in order to achieve the strategic objectives of the NDAA. This paper also checks the compatibility of the KPI and causal relations among the perspectives via Questionnaire. The results shows that it is possible to manage the performances applying to the BSC model in the area of the NDAA and conforms the Performance Driver relations between the same results and the BSC model for the public sectors which Kaplan and Norton has shown. In addition, the paper has the following conclusions : Process Innovation is influenced by Learning & Growth ; Process Innovation has an effect on project performances ; and Customer Satisfaction is affected by project performances to achieve the strategic objectives of the NDAA.

주제어