초록

용어보기논문에서 용어와 풀이말을 자동 추출한 결과로, 시범 서비스 중입니다. AI-Helper

Abstract ▼ AI-Helper

In this paper, we investigated the success factors of the information system and analyzed the their significances between the two different user groups: satisfied vs. unsatisfied. User"s satisfaction level may be diversified according to the circumstances, it is necessary to identify which factors a...

In this paper, we investigated the success factors of the information system and analyzed the their significances between the two different user groups: satisfied vs. unsatisfied. User"s satisfaction level may be diversified according to the circumstances, it is necessary to identify which factors are important between these groups. With the review of the former literature, we identified information quality and service quality as the motivation/hygiene factors and system quality, perceived sacrifice and data security as the hygiene factor. By using these factors, we developed a research model. The results show that the information quality and service quality are significant in both user groups, and system quality and perceived sacrifice are significant in unsatisfied group. Data security is insignificant regardless of the user satisfaction.

주제어