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말콤볼드리지 의료서비스 평가 모형의 인과관계 분석 : 국내 대학 병원을 중심으로
Causal Relationship among Baldrige Health Care Criteria in Korean University Hospitals 원문보기

品質經營學會誌 = Journal of Korean society for quality management, v.35 no.4, 2007년, pp.1 - 15  

이상철 (그리스도대학교 경영정보학부) ,  서영호 (경희대학교 경영연구원) ,  한상숙 (경희대학교 간호과학대학)

Abstract AI-Helper 아이콘AI-Helper

The purpose of this study is to evaluate the causal relationship among the MBNQA health care criteria in Korean University Hospitals. The survey instrument consists of 109 questions based on the seven MBNQA health care criteria: '1.Leadership', '2.Strategic Planning', '3.Focus on Patients Other Cust...

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