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NTIS 바로가기The Research Journal of the Costume Culture = 복식문화연구, v.24 no.6, 2016년, pp.854 - 872
정하은 (가천대학교 의상학과) , 김미영 (가천대학교 의상학과)
The purpose of this paper is to examine the effect that Chinese tourists' perceptions of beauty products and their friendliness toward Korean culture have on beauty tourism, particularly on Chinese tourists' intent to purchase, re-purchase, and recommend beauty products. Between the 10th and 21st of...
핵심어 | 질문 | 논문에서 추출한 답변 |
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중국인 관광객이 한국 방문 시 가장 하고 싶은 일은 무엇인가? | Korea Tourism Organization(2015)의 ‘Korea National Tourism statistics’에 따르면 중국인 관광객은 2007년 이후로 증가하여 2014년 중국인 관광객의 수가 613만 명으로 중가하고 있는 것을 볼 수 있다. 또한 Ministry of Culture, Sports and Tourism(MCST)의 조사에 따르면 중국인 관광객의 절반 이상이 한국 방문 시 가장하고 싶은 일로 쇼핑(84.3%)을 꼽았으며, 그 중 85.4%가 화장품 구매를 원하는 것으로 나타났다(MCST, 2016). 이러한 현상은 한국 뷰티상품에 대한 인지도와 신뢰도가 뷰티관광으로 이어지는 결과라고 할 수 있다. | |
뷰티관광의 활성화를 위해 한국 문화에 대한 친밀감을 형성하는데 신경을 써야 하는 이유는 무엇인가? | 본 연구에서 한국 문화 친밀성은 뷰티상품 인식이 뷰티관광 구매행동에 영향을 미칠 때 중요한 변수로 작용하였다. 즉, 문화적 친밀감이 형성된 경우, 한국 상품을 더 우호적으로 평가하게 되어 뷰티관광 선택에 영향을 미치는 것으로 나타났다. 특히 뷰티관광을 처음 구매할 경우에는 뷰티 상품에 대한 인식이 문화적 친밀성을 통하여 긍정적으로 평가되면서 구매의 도에 영향을 미치게 된다는 것이다.따라서 뷰티관광을 활성화시키기 위해서는 상품의 우수한 품질과 신뢰성 인지도 외에도 한국 문화에 대한 친밀감을 형성하는데 더욱 신경을 써야 할 것이다. | |
구매행동이란 무엇인가? | 구매행동은 고객의 재구매의도와 재방문, 긍정적 구전 효과 등 고객만족을 통해 얻어질 수 있는 구매와 관련된 모든 행동이다. 구매행동은 소비자가 의사결정을 하는 과정(Sternthal & Craig, 1982)으로, Kim, Oh, and Kim(2001)에 의하면 문화적 요인과 동기유발을 통해 제품을 지각하게 되고, 정보를 탐색한 후 평가하여 구매 결정을 하게 된다. |
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