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NTIS 바로가기병원경영학회지 = Korea journal of hospital management, no.spc, 2016년, pp.1 - 13
In a situation where competition becomes intense, health care organizations constantly strive to provide more services with given personnel and time. While not only the 'quantity' of the services but also the 'quality' becomes increasingly important, various problems that can occur during the 'proce...
핵심어 | 질문 | 논문에서 추출한 답변 |
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의료서비스의 최적화란? | 다른 기업과 마찬가지로 병원도 주어진 자원을 활용하여 최대한의 성과를 내고자 노력한다. 의료서비스의 최적화란 “최적화 기법 및 방법론을 이용하여 의료서비스의 질과 효율성을 높이고자 하는 행위ˮ로 정의될 수 있다. 여기서 최적화는 선형계획법으로 대변되는 협의의 의미뿐만 아니라 스케줄링, 시뮬레이션, 통계분석 및 데이터 마이닝 등의 경영과학 기법들과 식스시그마 등의 혁신기법들까지 포함하는 광의의 의미를 갖는다[11]. | |
적응행동모형이란? | 적응행동모형(Adaptive Behavior)은 환자와 의료진이 지체와 대기 경험을 통해 자신들의 행동을 변화시키게 된다는 것이다[13]. 적응행동(Adaptive Behavior) 은 환자의 의료서비스 접근성, 운영 효율성, 그리고 임상적인 결과에 중요하게 영향을 줄 수 있다. | |
Data-Matrix-Coded Sponge를 적용함으로써 나타난 성과는? | Data-Matrix-Coded Sponge는 수술실에서 사용하는 스폰지 및 타올에 바코드를 부여해서 환자의 몸에 들어가는 것을 방지하기 위한 것이다. 이 방법을 통하여 수술 중에 환자의 몸에 스폰지 등이 들어가는 실수가 3년간 일어나지 않았다[19]고 하며 환자의 안전을 보장함과 동시에, 의료진의 만족도도 높아졌다고 한다(그림 6). |
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