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NTIS 바로가기한국산학기술학회논문지 = Journal of the Korea Academia-Industrial cooperation Society, v.17 no.7, 2016년, pp.192 - 203
정현달 (경북대학교 경영학부) , 백윤정 (경북대학교 경영학부)
The purpose of this study is to investigate the effects of task conflict on job attitudes (organizational commitment & job satisfaction), focusing on the mediating effects of supervisory communication & co-worker communication. Recently, the importance of communication as a research topic has been i...
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핵심어 | 질문 | 논문에서 추출한 답변 |
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원활한 커뮤니케이션은 구성원들에게 어떤 영향을 끼치는가? | 또한 조직 내에서 발생되는 커뮤니케이션은 구체적인 조직의 목표를 달성하기 위해 구성원들의 일체감과 결속력을 이끌어내는 핵심수단으로 이해할 수 있다[1]. 이처럼 원활한 커뮤니케이션은 구성원들의 만족과 몰입을 향상시킴으로써 조직의 성과 창출에 긍정적인 영향력을 미친다[2]. | |
조직 내 다양한 인적구성을 형성으로 인한 갈등이 조직에 어떤 영향을 끼치는가? | 경력직 채용 확대, 해외 인재 및 상이한 전공분야의 인재 모집은 조직 내 다양한 인적구성을 형성하게 되고 이는 구성원들의 일체감을 저해시킴으로써 갈등을 유발할 가능성이 존재한다[9]. 이와 같이 갈등의 생성은 구성원들 간의 의사소통을 방해하고 조직성과에 부정적인 영향력을 미칠 것이다. 조직 내 인적구성의 다양성은 점차 심화될 것이므로 인적자원관리의 측면에서 커뮤니케이션에 대한 관리는 매우 중요한 이슈로 대두되고 있다. | |
커뮤니케이션이란? | 조직 내 구성원들 간의 신뢰구축과 함께 기업이 직면한 위기를 극복하기 위해 ‘소통하는 경영’의 중요성이 증대되고 있다. 커뮤니케이션이란 구성원들 간의 차이를 공감하고 협력함으로써 새로운 아이디어 도출이나 창조적 혁신을 도모해가는 과정을 의미한다[1]. 또한 조직 내에서 발생되는 커뮤니케이션은 구체적인 조직의 목표를 달성하기 위해 구성원들의 일체감과 결속력을 이끌어내는 핵심수단으로 이해할 수 있다[1]. |
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