사용자 경험은 중국 휴대폰 책읽기 앱이 혁신적으로 발전하는 중요한 경로이다. 설비, 플랫폼, 매체, 내용 및 형식은 이동식 매체 사용자 경험의 대상 전체로 구성된다. 사용자 요구을 이해하는 것은 사용자 경험을 향상시키는 논리적인 출발점이다. 본 연구는 사용자가 실제 사용 환경에서 전자 도서의 찾기 및 다운로드, 앱 화면 설치 및 경험, 음성의 낭독 체험, 평가 및 공유 네가지를 진행하게 한다. 사용자에 대한 관찰 및 인터퓨를 바탕으로 관련된 문제를 수집하고 정리를 통하여 사용자로 하여금 불쾌한 요소를 선별한다. 이상 문제에 대하여 초점을 맞춰 본 연구는 중국 휴대폰식 책읽기 앱을 개선하는 구체적인 의견을(가이드라인) 제시한다.
사용자 경험은 중국 휴대폰 책읽기 앱이 혁신적으로 발전하는 중요한 경로이다. 설비, 플랫폼, 매체, 내용 및 형식은 이동식 매체 사용자 경험의 대상 전체로 구성된다. 사용자 요구을 이해하는 것은 사용자 경험을 향상시키는 논리적인 출발점이다. 본 연구는 사용자가 실제 사용 환경에서 전자 도서의 찾기 및 다운로드, 앱 화면 설치 및 경험, 음성의 낭독 체험, 평가 및 공유 네가지를 진행하게 한다. 사용자에 대한 관찰 및 인터퓨를 바탕으로 관련된 문제를 수집하고 정리를 통하여 사용자로 하여금 불쾌한 요소를 선별한다. 이상 문제에 대하여 초점을 맞춰 본 연구는 중국 휴대폰식 책읽기 앱을 개선하는 구체적인 의견을(가이드라인) 제시한다.
The flourishing China mobile e-book App market has caused a series of problems, for which enhancing the user experience become an urgent matter. As a whole, user experience is related to the five planes such as the device, platform, medium, form and content. However, to understand the user needs is ...
The flourishing China mobile e-book App market has caused a series of problems, for which enhancing the user experience become an urgent matter. As a whole, user experience is related to the five planes such as the device, platform, medium, form and content. However, to understand the user needs is the logical starting point of the whole process. Contextual interview has been conducted in this study, while four types of tasks such as discovering and accessing a target e-book, setting and experiencing the reading interface, listening to the e-book and reviewing and sharing were asked to perform during the process, which has resulted in relevant problems and unpleasant factors in user experience. Based on the aforementioned contents, guidelines for enhancing the user experience of China mobile e-book App has been summarized as a result.
The flourishing China mobile e-book App market has caused a series of problems, for which enhancing the user experience become an urgent matter. As a whole, user experience is related to the five planes such as the device, platform, medium, form and content. However, to understand the user needs is the logical starting point of the whole process. Contextual interview has been conducted in this study, while four types of tasks such as discovering and accessing a target e-book, setting and experiencing the reading interface, listening to the e-book and reviewing and sharing were asked to perform during the process, which has resulted in relevant problems and unpleasant factors in user experience. Based on the aforementioned contents, guidelines for enhancing the user experience of China mobile e-book App has been summarized as a result.
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제안 방법
First of all, before the contextual interview, the researcher explained the purpose and significance of this study, and sought permission from the interviewees about using recording means such as pictures and videos. And during the interview each participant was asked to perform tasks with their own mobile e-book App on a planned execution order in interaction design lab, TED Graduate School, Kookmin University.
This study will put forward a set of guidelines from the perspective of enhancing user experience after collecting and arranging users’ unhappy experience with the most popular three mobile e-book Apps (iReader, QQ Read and Shuqi Novel) in China, the method of which is contextual interview.
대상 데이터
A total of 48 interviewees were determined in this study with 16 users using each App (iReader, QQ Read and Shuqi Novel) forming a group. The age of participants ranged from 20 to 45 years old, including 8 females and 8 males of each group.
First of all, before the contextual interview, the researcher explained the purpose and significance of this study, and sought permission from the interviewees about using recording means such as pictures and videos. And during the interview each participant was asked to perform tasks with their own mobile e-book App on a planned execution order in interaction design lab, TED Graduate School, Kookmin University. The list of tasks was agreed upon prior to the use based on the experience of the user.
A total of 48 interviewees were determined in this study with 16 users using each App (iReader, QQ Read and Shuqi Novel) forming a group. The age of participants ranged from 20 to 45 years old, including 8 females and 8 males of each group. All had used the App for at least 2 months, which are much longer compared with average users.
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