최소 단어 이상 선택하여야 합니다.
최대 10 단어까지만 선택 가능합니다.
다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
NTIS 바로가기한국산학기술학회논문지 = Journal of the Korea Academia-Industrial cooperation Society, v.18 no.12, 2017년, pp.539 - 547
박정훈 (좋은강안병원 건강관리과)
This paper reports the results of descriptive research aimed at determining the effects of the administrative hospital staff members' organization-based self-esteem and work engagement on their organizational citizenship behaviors. The participants of the study were 200 administrative staff members ...
핵심어 | 질문 | 논문에서 추출한 답변 |
---|---|---|
조직시민행동이란 무엇인가? | 조직시민행동은 조직의 동료를 기꺼이 도와주고, 공유하고, 협동하고, 자원 봉사하는 일련의 친사회적 행동을 의미하고, 공식적인 보상시스템에 의해 직접적으로 명확하게 인식되지 않으나 전반적으로 조직 기능의 유효성이나 효율성을 증진시키는 개인의 자발적 행동이다[3]. | |
근무년수가 적은 직원들에게 조직시민행동을 향상 시킬 수 있는 교육프로그램을 우선적으로 실시해야 하는 이유는 무엇인가? | 이는 동일한 도구를 사용한 Lim[19], Park[21]의 연구결과에서 근무년수에 따라 차이가 있는 결과와동일하였다. 이는 조직시민행동은 근무년수가 많아질수록 직무의 숙련이나 안정적인 직위로 인해 자신의 직무에 긍정적인 가치를 가지게 되어[22] 병원에서 조직시민 행동이 높아지는 것으로 보인다. 따라서 근무년수가 적은 직원들을 대상으로 조직시민행동을 향상 시킬 수 있는 교육 프로그램이 우선적으로 이루어져야 할 것이다. | |
조직기반자긍심이 높은 사람들의 특징은 무엇인가? | 조직기반 자긍심을 ‘조직 내에서 개인이 조직의 구성원으로서 얼마나 중요하고, 도움이 되고, 가치있고, 인정받고 있는 사람인가를 인식 하는 정도’이다. 조직기반자긍심이 높은 사람들은 높은 수준의 자신감을 갖고 자신의 행동과 사고의 적합성에 대한 확신을 보유하고 있기 때문에 조직의 정치적 상황에 덜 반응하게 된다[7]. 이러한 조직기반자긍심은 환경에 대한 개인의 반응을 설명하는데 유용한 설명변수가 될 수 있다[8]. |
Y. S. Song, J. H. Kim, "The Influence of Job Autonomy on the Relationship between Personal Characteristics and Organizational Citizenship Behavior among Lower Ranking Public Officials", Journal of Korean Public Administration Review, vol. 36, no. 1, pp. 117-137, 2002.
S. Y. Oh, H. C. Chung, "Focussed on hospital management The impact of organizational commitment and emotions on organizational citizenship behavior", Journal of The Korean Governance Review, vol. 13, no. 2, pp. 49-75, 2006.
I. S. Kwon, "(A) Study on Mediator Effect of Job Satisfaction and Organizational Commitment on the Relationship between Transformational Leadership and Organizational Citizenship Behavior : Focused on Army Organization", Department of Business management The Graduate School Joongbu University, 2005.
D. W. Organ, "Organizational Citizenship Behavior: The Good Soldier Syndrome", Journal of Applied Psychology, vol. 74, pp. 157-164. DOI: https://doi.org/10.1037/0021-9010.74.1.157
D. S. Kang, D. O. Chah, "The Impact of Organizational Justice, LMX Quality, and Psychological Empowerment on Service-oriented Organizational Citizenship Behaviors (OCBs)", Journal of Organization and Management, vol. 28, no. 1, pp. 263-287, 2004.
J. L. Pierce, D. G. Gardner, L. L. Gummings & R. B. Dunham, R. B, "Organization-based self-esteem: Construct definition, measurement, and validation", Academy of Management Journal, vol. 32, pp. 622-648, 1989. DOI: https://doi.org/10.2307/256437
J. H. Baek, "The Effects of Interactional Justice on Turnover Intention, Innovative Behavior: Organization based Self-Esteem(OBSE) As A Mediator", Department of Business Management The Graduate School Chosun University, 2015.
J. Lee, "The Moderation Effects of Organization-Based Self-Esteem on the Relationships between Perception of Organizational Politics and Employee Response", Korean Journal of Management, vol. 14, no. 1, pp. 89-116, 2006.
W. B. Schaufeli, M. Salanova, V. Gonzalez-Roma, A. B. Bakker, "The Measurement of Engagement and burnout: A Two Sample Confirmatory Factor Analytic Approach", Journal of Happiness Studies, vol. 3, no. 1, pp. 71-92, 2002. DOI: https://doi.org/10.1023/A:1015630930326
W. B. Schaufeli, A. B. Bakker, M. Salanova, "The measurement of work engagement with a short questionnaire: A cross-national study", Educational and Psychological Measurement, vol. 66, no. 4, pp. 701-716, 2006. DOI: https://doi.org/10.1177/0013164405282471
H. S. Kim, M. S. Kim, D. Koo, "The Effect of General Manager's Transformational Leadership in Hotel on Foodservice Employee's Job Engagement, Job Performance, and Turnover Intention", Journal of Korea Foodservice Association, vol. 9, no. 3, pp. 29-43, 2013.
H. J. Kim, S. H. Hyun, I. S. Kim, "Research Articles : Examining the Relationships among Hotel Employees' Job Demands, Job Resources, Work Engagement, Self Efficacy, and Department Performance", Journal of Tourism Sciences, vol. 37, no. 8, pp. 33-53, 2013.
J. L. Pierce, D. G. Gardner, "Self-esteem within the work and organizational context: a review of the organizational-based self-esteem literature", Journal of Management, vol. 30, no. 5, pp. 591-622, 2004. DOI: https://doi.org/10.1016/j.jm.2003.10.001
S. S. Oh, "The Effects of the Perceived Organizational Support, Organization-based Self-esteem and Sense of Mission on Work Engagement and Job Performance-The Case of Local Government Public Servants in Gyeongsangnam-do -", Department of Public Administration The Graduate School Inje University, 2015
D. W. Organ, The motivational basis of organizational citizenship behavior. In B. M. Staw & L. L. Commings (Eds.), Research in Organizational Behavior, vol. 12, pp. 43-72, 1990.
G. An, "A Study on Influence of the relationships between transformational leadership, confidence and organizational citizenship behavior", Journal of The confidence research, vol. 14, no. 1, pp. 67-101, 2004.
L. A. Lawrence, "Work engagement, moral distress, education level, and critical reflective practice in intensive care nurses", Nursing Forum, vol. 46, no. 4, pp. 256-268, 2011. DOI: https://doi.org/10.1111/j.1744-6198.2011.00237.x
K. M. Lim,"Factors Affecting the Organizational Citizenship Behaviors of General Hospital Nurses", Department of Nursing The Graduate School Kosin University, 2015.
B. S. Youn, "Influence of Organizational Culture Types of Hospital on Organizational Citizenship Behaviors of Nurses", Department of Clinical Nursing Science The Graduate School of Clinical Nursing Science Sungkyunkwan University, 2013.
K. M. Park, "Effects of perceived organizational justice and organizational commitment on organizational citizenship behavior of hospital nurses", Department of Nursing The Graduate School of Kongju National University, 2011.
H. J. Lee. "Factors Influencing the Job Satisfaction of Nurses", Department of Nursing The Graduate School Chonnam National University, 2013.
H. C. Choi, "The effect of Perceived external prestige on Affective Commitment and Organizational Citizenship Behavior : Moderating effect of Organizational based self-esteem and Leader-member exchange", Department of Business Administration, The Graduate School Chungnam National University, 2017.
Y. Jin, S. J. Chung, "A Study on the Influence of Psychological Capital on the Organization Citizenship Behavior: Focused on the Mediating Effect of Work Engagement and the Moderating Effect of Empowering Leadership", Korean Association of Business Education, vol. 31, no. 6, pp. 469-493, 2016. DOI: https://doi.org/10.23839/kabe.2016.31.6.469
J. M. Park, S. H. Ko, "Effects of Self Leadership on Job Engagement, Trust in Supervisors and Change-Oriented Organizational Citizenship Behavior among Flight Attendants", Korean Journal of Tourism Research, vol. 31, no. 2, pp. 283-303, 2016.
*원문 PDF 파일 및 링크정보가 존재하지 않을 경우 KISTI DDS 시스템에서 제공하는 원문복사서비스를 사용할 수 있습니다.
출판사/학술단체 등이 한시적으로 특별한 프로모션 또는 일정기간 경과 후 접근을 허용하여, 출판사/학술단체 등의 사이트에서 이용 가능한 논문
※ AI-Helper는 부적절한 답변을 할 수 있습니다.