[논문]기술 융합 시대에 IT 중소기업의 외부 정보 네트워크의 다양성과 제품 품질 개선: 생산 공정 개선의 매개적 역할

허용석

doi:10.14400/jdc.2017.15.4.199

기술 융합 시대에 IT 중소기업의 외부 정보 네트워크의 다양성과 제품 품질 개선: 생산 공정 개선의 매개적 역할
IT SMEs' External Information Network Diversity and Product Quality Improvement in the Era of Technology Convergence: The Mediating Role of the Production Process Improvement 원문보기

디지털융복합연구 = Journal of digital convergence, v.15 no.4, 2017년, pp.199 - 204

초록
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좋은 제품 품질은 기업의 성공을 가능하게 하는 데에 매우 필수적이기 때문에 기술 개발을 통한 제품 품질 개선방안은 많은 최고경영자들이 숙고하는 가장 중요한 문제들 중 하나이다. 기술 개발을 통한 제품 품질 개선과 관련하여, 본 연구는 정보 기술 분야의 중소기업들의 외부 정보 네트워크의 다양성이 생산 공정 개선을 통해 제품 품질 개선에 미치는 영향에 대한 실증 분석을 시도 하였다. 본 연구는 최소자승 회귀분석을 통해 310개의 IT 중소기업을 실증 분석하여 다음과 같은 2가지 중요 사항을 조명한다. 첫째, IT 중소기업의 외부 정보 네트워크의 다양성은 기술 개발을 통한 제품 품질 개선에 정(+)의 영향을 미친다. 둘째, IT 중소기업의 생산 공정 개선은 외부 정보 네트워크의 다양성이 제품 품질 개선에 미치는 정(+)의 영향을 부분 매개 한다.

Abstract ▼ AI-Helper

Good product quality is so essential to enabling firms to succeed that how to make the product quality better through technology development is one of the most important issues that many CEOs think over. With regard to the product quality improvement from firms' technology development, this study has made an attempt to empirically investigate the effect of the external information network diversity on the product quality improvement of the small and medium-sized enterprises (SMEs) in the information technology (IT) sector, mediated by their production process improvement. This research illuminates the following two points by empirically analyzing the 310 IT SMEs through the ordinary least squares regression analysis. First, IT SMEs' external information network diversity has a positive influence on their product quality improvement from technology development. Second, IT SMEs' production process improvement partially mediates the impact of their external information network diversity on the product quality improvement.

주제어

AI 본문요약
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문제 정의

Therefore, this research constructs the following hypothesis 2 about the mediating role of IT SMEs’ production process improvement between their external information network diversity and product quality improvement.
Therefore, this study generates the following hypothesis 1 about the positive effect of the IT SMEs’ external information network diversity on their product quality improvement.
Therefore, this study pays a special attention to the influence of IT SMEs’ external information network diversity on their product quality improvement, examining the mediating role of the production process improvement between the external information network diversity and product quality improvement.
With regard to the product quality improvement from firms’ technology development, this study makes a meaningful attempt to empirically investigate the effect of the external information network diversity on the product quality improvement of the small and medium-sized enterprises (SMEs) in the information technology (IT) sector, mediated by the production process improvement in order to provide useful implications about the significant factors increasing the product quality improvement of IT SMEs.

가설 설정

H1: IT SMEs’ external information network diversity has a positive influence on their product quality improvement from technology development.
H2: IT SMEs’ production process improvement mediates the positive influence of their external information network diversity on the product quality improvement from technology development.

제안 방법

This study develops the research model consisting of two hypothesis as illustrated in the [Fig. 1]. The hypothesis 1 is concerned with the main impact of IT SMEs’ External Information network diversity on their product quality improvement from technology development and the hypothesis 2 is related to the mediating impact of IT SMEs’ production process improvement from technology development on the main impact of their external Information network diversity on the product quality improvement from technology development.
This study measured the degrees of IT SMEs’ production process improvement and product quality improvement from technology development from 2011 to 2012 by using the five point scale ranging from one (= very low degree including no degree) to five (= high degree).

대상 데이터

This research used the 310 data of South Korean IT SMEs from the 2013 SMEs’ Technology Statistics (2013 SMETS).

이론/모형

This research used the Sobel (1982)[16]’s and the Baron and Kenny (1986)[17]’s way of testing the mediating impact to empirically examine the mediating impact in the hypothesis 2.
This study made use of the ordinary least squares (OLS) regression analysis to test the hypotheses 1 and 2. This research used the Sobel (1982)[16]’s and the Baron and Kenny (1986)[17]’s way of testing the mediating impact to empirically examine the mediating impact in the hypothesis 2.

성능/효과

First, IT SMEs’ external information network diversity has a positive influence on their product quality improvement from technology development.
Second, IT SMEs’ production process improvement partially mediates the direct impact of their external information network diversity on the product quality improvement from technology development.

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원문보기 상세보기
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원문보기 상세보기
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저자의 다른 논문 :

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용어 설명: PCR은 세균 특이성이 있는 primer를 이용하여 적은 수의 세균이 있을지라도 쉽게 검출할 수 있는 유용한 방법이며, 이를 이용하여 구강 내 치면세균막이나 타액에서 직접 세균을 검출할 수 있게 되었다[8].

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