[논문]지식은폐와 지식공유의 영향요인과 관계에 관한 연구

신가희; 곽선화

doi:10.15813/kmr.2017.18.2.007

지식은폐와 지식공유의 영향요인과 관계에 관한 연구
The relationship between knowledge hiding and knowledge sharing : Through determinants of knowledge hiding and knowledge sharing 원문보기

지식경영연구 = Knowledge Management Research, v.18 no.2, 2017년, pp.129 - 157

Abstract ▼ AI-Helper

Knowledge is important to both individuals and organizations. Individuals can have the opportunity to have bargaining power within their organisations by having knowledge of know-how and ideas. Having ample knowledge of the organization can bring about advantages in securing competitive advantage. Organization wants to encourage employees to share knowledge. Despite the efforts to enhance knowledge sharing, often the effort failed. Employees are unwilling to share their knowledge or hide their knowledge. The purpose of this study is to clarify the relationship between knowledge hiding and knowledge sharing based on exploring the influence factors of knowledge hiding and knowledge sharing. As a result, the influence factors of knowledge hiding and knowledge sharing were different. The influences of knowledge hiding influenced knowledge hiding only and did not affect knowledge sharing. This implies that knowledge hiding and knowledge sharing do not exist on a single line but exist independently of each other, such as 'Herzberg's two-factor theory'. This study suggests that knowledge hiding is a field of interest as well as knowledge sharing. In practice, it is suggested that the concept of promoting knowledge sharing is not a way to reduce knowledge hiding, so the two concepts should be managed separately.

주제어

질의응답

핵심어	질문	논문에서 추출한 답변
	급변하는 환경하에서 경쟁기업보다 우위에 설 수 있게 하는 요소는?	글로벌화와 끊임없는 신기술의 등장으로 기업 간의 경쟁은 날로 심화되고 있다. 급변하는 환경하에서 경쟁기업보다 우위에 설 수 있게 하는 요소는 바로 ‘사람’이다. 기업들은 이미 보편화된 요소로는 경쟁우위를 가지기 어려우므로 모방하기 어려운 요소인 사람에 초점을 둔다.
	지식은폐 행동이라 불리는 세 가지 행동은 각각 무엇인가?	, 2008). 먼저 얼버무리기는 요청된 보고서(지식, 정보 등)와 다른 것 혹은 그 일부를 주거나 최대한 시간을 지체 한 후에 주는 것을 말한다. 바보처럼 굴기는 요청받은 보고서를 모른다고 말하거나, 내가 그 보고서를 주어도 되는지 잘 모르겠다고 말하는 것을 일컫는다. 마지막으로 합리화된 은폐는 요청받은 지식을 줄 수 있는 권한이 내게 없다고 말하거나, 요청받은 지식이 기밀인 경우를 포함한다.
	무형자산으로서 지식의 특성은?	무형자산으로서의 지식은 쉽게 모방되지 않고, 쓰면 쓸수록 가치가 감소되기보다 오히려 증가하는 특성을 가진다(Nonaka 1995). 따라서 각 개인이 가진 지식과 노하우, 창의적인 아이디어를 나누어 조직자산으로 만들 수 있다면 기업성과를 향상시킬 수 있고 나아가 경쟁환경에서 기업의 지속가능성 또한 높일 수 있다.

참고문헌 (64)

Kang, S. W. 2016. "Knowledge withholding: psychological hindrance to the innovation diffusion within an organization", Knowledge Management Research & Practice, (14:1), pp.144-149.

상세보기
고광환, 송영렬 2004. "지식공유가 조직성과에 미치는 영향에 관한 연구," 전문경영인 연구, (7:1), pp.1-20.
김문식 2013. "자기주도학습능력과 지식공유의 관계에 대한 개인의 목표지향성과 조직 특성의 조절 효과," 한국기업경영학회, (20:4), pp.249-271.
김창호 2009. 변화경영, 부산대학교 출판부.
류성열, 구철모, 서우종 2009. "실행공동체와 조직의 지식교환에 대한 실증연구: 조직지원, 신뢰, 정보시스템을 중심으로", 대한경영학회, (22:1), pp.99-128.
박문수, 문형구 2004. "집단 간 지식공유의 영향 요인에 관한 연구," 지식경영연구, (5:2), pp.1-23.
신원무 1998. 지식경영: 경영혁신에 있어 효과적인 지식전파의 조건에 관한 연구, 박사학위논문, 연세대학교 대학원.
이승한 2001. "지식관리시스템을 활용한 지식공유행위에 영향을 미치는 요인에 관한 연구," 석사학위논문, 한국과학기술원 대학원.
조영복, 곽선화 2007. 조직이론과 관리, 삼영사.
한광현 2008. "생산직 근로자들의 반생산적 과업행동 결정요인 및 조절변인에 대한 다원적 접근", 대한경영학회, (21:6), pp.2771-2798
허명숙, 천명중 2007. "플로우(Flow)의 구성요인, 조직몰입, 지식공유와 직무만족과의 관계에 대한 실증연구," 정보시스템연구 (16:4),pp.1-31.

원문보기 상세보기
Alavi, M., & Leidner, D. E. 1999. "Knowledge management systems: Issues, challenges, and benefits," Communications of the AIS (1:2), pp. 1-37.
Alavi, M., & Leidner, D. E. 2001. "Knowledge management and knowledge management systems : Conceptual foundations and research issues," MIS Quarterly (25:1).
Anand, P., & Jain, K. K. 2014. "Big Five Personality Types & Knowledge Hiding Behaviour: A Theoretical Framework," Archives of Business Research (2:5), pp. 47-56.
A ndersson, L . M., & Pea rson, C . M. 1999. " Tit for tat? The spiraling effect of incivility in the workplace," Academy of Management Review (24:3), pp. 452-471.

상세보기
Andrews, K. M., & Delahaye, B. L. 2000. "Influences on knowledge processes in organizational learning : The psychosocial filter,". Journal of Management Studies (37:6), pp.797-810.

상세보기
Argote, L., & Ingram, P. 2000. "Knowledge transfer: A basis for competitive advantage in firms," Organizational Behavior and Human Decision Processes (82:1), pp. 150-169.

상세보기
Babcock, P. 2004. "Shedding light on knowledgemanagement," HR magazine,(49:5),pp. 46-51.

상세보기
Bartol, K. M., Liu, W., Zeng, X., & Wu, K. 2009. "Social exchange and knowledge sharing among knowledge workers: The moderating role of perceived job security," Management and Organization Review (5:2), pp. 223-240.

상세보기
Beckman, T. 1997. "A methodology of knowledge management," International Association of Science and Technology for Deverlopment's International Conference on AI and Soft Computing, Banff, Canada.
Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. 2005."Behavioral intention for mation in knowledge sharing : examining the Roles of extrinsic motivators, social-psychological forces, and organizational climate," MIS Quarterly (29:1), pp.87-111.

상세보기
Buller, D. B., & Burgoon, J. K. 1996. "Interpersonal deception theory," Communication Theory (6), pp.203-242.

상세보기
Cabrera, A., & Cabrera, E. F. 2002 . "Knowledge sharing dilemmas," Organization Studies (23:5), pp. 687-710.

상세보기
Cerne, M., Nerstad, C. G., Dysvik, A., & Skerlavaj, M. (2014). "What goes around comes around: Knowledge hiding, perceived motivational climate, and creativity". Academy of Management Journal (57:1), pp. 172-192.

상세보기
Chennamaneni, A. 2006. "Determinants of knowledge sharing behaviors : Developing and testing an integrated theoretical model,"
Connelly, C. E., Zweig, D., Webster, J., & Trougakos, J. P. 2012. "Knowledge hiding in organizations," Journal of Organizational Behavior (33), pp. 64-88.

상세보기
Connelly, C. E., & Zweig, D. 2015. "How perpetrators and targets construe knowledge hiding in organizations," European Journal of Work and Organizational Psychology (24:3), pp. 479-489.

상세보기
Davenport, T. H., & Pruzak, L. 1998. Working knowledge: How organizations manage what they know. Harvard Business Press.
Demirkasimoglu, N. 2015. "Knowledge Hiding in Academia: Is Personality a Key Factor?". International Journal of Higher Education, (5:1), pp.128.
Doherty, W. J., & Baldwin, C. 1985. "Shifts and stability in locus of control during the 1970s: Divergence of the sexes," Journal of Personality and Social Psychology (48:4), pp. 1048-1053.

상세보기
Duffy, M. K., Ganster, D. C., & Pagon, M. 2002. "Social undermining in the workplace," Academy of Management Journal (45), pp. 331-351.

상세보기
Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & R hoades, L. 2001. "Reciprocation of perceived organizational support." Journal of Applied Psychology (86), pp. 42-51.

상세보기
Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. 1997. "Perceived organizational support, discretionary treatment, and job satisfaction," Journal of Applied Psychology (82:5), pp. 812-820.

상세보기
Evans, J. M., Hendron, M. G., & Oldroyd, J. B. 2014. "Withholding the ace: The individual-and unit-level performance effects of self-reported and perceived knowledge hoarding," Organization Science (26:2), pp. 494-510.
Gold, A. H., Malhotra, A., & Segars, A. H. 2001. "Knowledge management :An organizational capabilities perspective," Journal of Management Information Systems (18:1), pp. 185.

상세보기
Hislop, D. 2003. "Linking human resource management and knowledge management via commitment: A review and research agenda," Employee relations (25:2), pp. 182-202.

상세보기
Hutchison, S., Sowa, D., Eisenberger, R., & Huntington, R. 1986. "Perceived organizational support," Journal of Applied Psychology (71:3), pp. 500-507.

상세보기
Kankanhalli, A., Tan, B. C., & Wei, K. K. 2005."Contributing knowledge to electronic knowledge repositories : An empirical investigation," MIS Quarterly, (29:1), pp.113-143.

상세보기
Karkoulian, S., & Mahseredian J. A. 2012. "Prediction of knowledge acquisition, knowledge sharing and knowledge utilization from locus of control : An empirical investigation," Business Studies Journal (4:2).
Krogh, G. V. 1998. "Care in knowledge creation," California Management Review (40:3), pp. 133-153.

상세보기
Lewicki, R. J., McAllister, D. J., & Bies, R. J. 1998. " Trust and distrust : New relationship and realities," Academy of Management Review (23:3), pp. 438-458.
Lin, T. C., & Huang, C. C. 2010. "Withholding effort in knowledge contribution: The role of social exchange and social cognitive on project teams," Information & Management (47:3), pp. 188-196.

상세보기
Mcdermott, R. & O'Dell, C. 2001. "Overcoming cultural barriers to sharing knowledging," Journal of Knowledge Management, (5:1), pp. 76-85.

상세보기
Nelson, K. M., & Cooprider, J. G. 1996. "The contribution of shared knowledge to IS group performance," MIS Quarterly (20), pp. 409-432.

상세보기
Neuman, J. H., & Baron, R. A. 1998. "Work place violence and work place aggression : Evidence concerning specific forms, potential causes, and preferred targets," Journal of Management,(24:3), pp. 391-419.

상세보기
Nonaka, I., & Takeuchi, H. 1995. The knowledge - creating company : How Japanese companies create the dynamics of innovation. Oxford university press.
O'Dell, C. & Grason, C. J. 1999. "If only we knew what we know: Identification and transfer of internal best practices," California Management Review (40:3), pp. 154-174.
Pan, W., Zhou, Y., & Zhang, Q. 2016. "Does Darker Hide More Knowledge? The Relationship between Machiavellianism and Knowledge Hiding," International Journal of Security and Its Applications (10:11), pp. 281-292.
Peng, H. 2012. "Counterproductive work behav ior among Chinese knowledge workers". International Journal of Selection and Assessment, (20:2), pp.119-138.

상세보기
Peng, H. 2013. "Why and when do people hide knowledge?," Journal of Knowledge Management (17:3), pp. 398-415.

상세보기
Pearson, C. M., Andersson, L . M., & Porath, C. L. 2004.' Workplace incivility' . In S. Fox, & P. Spector (Eds.), "Counterproductive work behavior: Investigations of actors and targets", Washington, DC: APA., pp. 177-199.
Rechberg, I., & Syed, J. 2013."Ethical issues in knowledge management: conflict of knowledge ownership." Journal of Knowledge Management, (17:6), pp. 828-847.

상세보기
Rotundo, M., & Sackett, P. R. 2002. "The relative importance of task, citizenship, and counter productive performance to global ratings of job performance: a policy-capturing approach," Journal of Applied Psychology (87:1), pp. 66-80.

상세보기
Ruggles, R, 1998. "The State of the notion: knowledge management in practice," California Management Review (40), pp. 80-89.

상세보기
Sackett, P. R.. 2002. "The structure of counter productive work behaviors; Dimensionality and relationships with facet of job performance," International Journal of Selection and Assessment (10), pp. 5-11.

상세보기
Serenko, A., Serenko, A., Bontis, N., & Bontis, N. 2016." Understanding counterproductive knowledge behavior: antecedents and consequences of intraorganizational knowledge hiding," Journal of Knowledge Management (20:6), pp. 1199-1224.

상세보기
Spector, P. E. 1988. "Development of the work locus of control scale," Journal of occupational psychology (61:4), pp. 335-340.

상세보기
Stewart, K. A. 1997. Structural capital 1: Knowledge management, intellectual capital, Double/Currrency.
Szuranski, G. 1999. "Exploring internal stickiness: Impediments to the transfer of best practice within the firm," Strategic Management Journal (17), pp. 27-44.
von der Trenck, A. 2015. "It's Mine." The Role of Psychological Ownership and Territoriality in Knowledge Hiding.
Webster, J., Brown, G., Zweig, D., Connelly, C. E., Brodt, S., & Sitkin, S. 2008. "Beyond knowledge sharing : Knowledge with holding at work," Research in personnel and human resources management (27), pp. 1-37.
Xenoudaki, C., & Stafyla, A. 2012. "Contextual Factors and Personalit y Traits in the Exhibition of Deceiving and Hiding-Related Behaviors of Employees. In Post Layoff Environments in Greece. International Conference on Enterprise Systems", Accounting and Logistics , pp. 369-384.
Zhao, H., Xia, Q., He, P., Sheard, G., & Wan, P. 2016. "Workplace ost racism and knowledge hiding in service organizations," International Journal of Hospitality Management (59), pp. 84-94.

상세보기
Zhao, H., Zhao, H., Xia, Q., & Xia, Q. 2017. "An examination of the curvilinear relationship between workplace ostracism and knowledge hoarding." Management Decision, (55:2),pp. 331-346.

상세보기

저자의 다른 논문 :

LOADING...

표제어: PCR

동의어: Packet Collision Rate

용어 설명 출처 목록 (6)

용어 설명: PCR은 세균 특이성이 있는 primer를 이용하여 적은 수의 세균이 있을지라도 쉽게 검출할 수 있는 유용한 방법이며, 이를 이용하여 구강 내 치면세균막이나 타액에서 직접 세균을 검출할 수 있게 되었다[8].

내보내기 구분	파일저장 인쇄 메일전송
구성항목	기본정보 상세정보 관리번호, 논문명, 저널/프로시딩명, 저자 , 발행년, 권, 호, 시작페이지, 끝페이지, 발행기관 관리번호, 논문명, 대등논문명, 저자 , 저널/프로시딩명, 발행기관, 발행년, 발행언어, 권, 호, 시작페이지, 끝페이지, ISBN, ISSN, 주제분야, 키워드, 초록(한글), 초록(영문), 저자(소속기관)
저장형식	Text(ASCII format) Excel format RefWorks Direct Export RIS format (for Reference Manager, ProCite, EndNote), Scholar's Aids, Mendeley
메일정보	받는사람 (필수) @ 보내는사람 (선택) @ 제목 내용 KISTI 검색결과 이메일 서비스
안내	총 건의 자료가 검색되었습니다. 다운받으실 자료의 인덱스를 입력하세요. (1-10,000) 검색결과의 순서대로 최대 10,000건 까지 다운로드가 가능합니다. 데이타가 많을 경우 속도가 느려질 수 있습니다.(최대 2~3분 소요) 다운로드 파일은 UTF-8 형태로 저장됩니다. 파일의 내용이 제대로 보이지 않을실 때는 웹브라우저 상단의 보기 -> 인코딩 -> 자동선택 여부를 확인하십시오. ~ Text(ASCII format) Excel format

연합인증