참고문헌 (71)

1. Babin, B. J., Darden, W. R., and Griffin M. (1994). Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value, Journal of Consumer Research, 20(4), 644-656. 

   상세보기

2. Batra, R., and Ahtola, O. T. (1991). Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes, Marketing Letters, 2, 159-170. 

   상세보기

3. Beltran-Martin, I., Roca-Puig, V., Escrig-Tena, A., and Bou-Llusar, J. (2008). Human Resource Flexibility as a Mediating Variable between High-performance Work Systems and Performance, Journal of Management, 34(5), 1009-1044. 

4. Berry, P. M., Bradley, R. S., Philipps, L., Hatch, D. J., Cuttle, S. P., Rayns, F. W., and Gosling. P. (2002). Is the Productivity of Organic Farms Restricted by the Supply of Available Nitrogen? Soil Use and Management, 18(1), 248-255. 

5. Bhattacherjee, A. (2001). Understanding Information Systems Continuance: An Expectation-Confirmation Model, MIS Quarterly, 25(3), 350-370. 

6. Bowen, J. T., and Shoemaker, S. (2003). Loyalty: A Strategic Commitment, The Cornell Hotel and Restaurant Administration Quarterly, 44(5-6), 31-46. 

7. Boyle, T., and Cook, J. (2004). Understanding and Using Technological Affordances: A Commentary on Conole and Dyke, Research in Learning Technology, 12(3), 297-299. 

8. Bucher, T., and Helmond, A. (2018). The Affordances of Social Media Platforms. In J. Burgess, A. Marwick, and T. Poell (Eds.), The SAGE Handbook of Social Media (pp. 233-253). Sage Publications. 

9. Carlo, J. L., Lyytinen, K. and Boland, R. J. Jr. (2012). Dialectics of Collective Minding: Contradictory Appropriations of Information Technology in a High-risk Project, MIS Quarterly, 36(4), 1081-1108. 

   상세보기

10. Chatterjee, S., Moody, G., Lowry, P. B., Chakraborty, S., and Hardin, A. (2015). Strategic Relevance of Organizational Virtues Enabled by Information Technology in Organizational Innovation, Journal of Management Information Systems, 32(3), 158-196. 

    상세보기

11. Choi, E. S. (2018). The Fourth Industrial Revolution The Lords of the Future, Business Books. 

12. Collier, J. E., and Sherrell, D. L. (2010). Examining the Influence of Control and Convenience in a Self-service Setting, Journal of the Academy of Marketing Science, 38(4), 490-509. 

    상세보기

13. Conole, G., and Dyke, M. (2004). What are the Affordances of Information and Communication Technologies? Association for Learning Technology Journal, 12(2), 113-124. 

    상세보기

14. Cronin Jr, J. J., and Taylor, S. A. (1992). Measuring Service Quality: A Reexamination and Extension, Journal of Marketing, 56(3), 55-68. 

    상세보기

15. Curry, M., Marshall, B., and Kawalek, P. (2014). IT Artifact Bias: How Exogenous Predilections Influence Organizational Information System Paradigms, International Journal of Information Management, 34, 427-436. 

    상세보기

16. Dennis, C., Newman, A., Michon, R., Josko Brakus, J., and Tiu, L. (2010). The Mediating Effects of Perception and Emotion: Digital Signage in Mall Atmospherics, Journal of Retailing and Consumer Services, 17(3), 205-215. 

    상세보기

17. Dhar, R., and Wertenbroch, K. (2000). Consumer Choice between Hedonic and Utilitarian Goods, Journal of Marketing Research, 37(1), 60-71. 

    상세보기

18. Dickinson, C. B. (2006). Self-Service Technologies and Their Affecton Hospitality Branding, EDS. 

19. Ellison, N., and Vitak, J. (2015). Social Network Site Affordances and Their Relationship to Social Capital Processes, In S. Sundar (Ed.), The Handbook of P sychology of Communication Tchnology (pp. 205-227). Boston: Wiley-Blackwell. 

20. Etoday. (2020). Unmanned Convenience Store with Speed of "Open Every Two Days," https://www.etoday.co.kr/news/view/1860998 (Accessed on Sep. 13th, 2020) 

21. Evans, S. K., Pearce, K. E., Vitak, J., and Treem, W. (2017). Explicating Affordances: a Conceptual Framework for Understanding Affordances in Communication Research, Journal of Computer-Mediated Communication, 22(1), 35-52. 

22. Faik, I., Barrett, M., and Oborn, E. (2020). How Information Technology Matters in Societal Change: An Affordance-based institutional logics perspective, MIS Quarterly, 44(3), 1359-1390. 

23. Fornell, C., and Larcker, D. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error, Journal of Marketing Research, 18(1), 39-50. 

    상세보기

24. Gibson, J. (1977). The Theory of Affordance. In R. Shaw and J. Bransford (Eds.), Perceiving, Acting and Knowing: Toward an Ecological Psychology (pp. 62-82). Mahwah, NJ: Lawrence Erlbaum Associates. 

25. Ha, J., and Jang, S. (2010). Perceived Values, Satisfaction, and Behavioral Intentions : The Role of Familiarity in Korean Restaurants, International Journal of Hospitality Management, 29, 2-13. 

    상세보기

26. Hair, J., Black, W., Babin, B., Anderson, R., and Tatham, R. L. (2009). Multivariate Data Analysis (7th ed), New York, Prentice Hall. 

27. Hanzaee, K. H., and Rezaeyeh, S. P. (2013). Investigation of the Effects of Hedonic Value and Utilitarian Value on Customer Satisfaction and Behavioural Intentions, African Journal of Business Management, 7(11), 818-825. 

28. Hong, J., and Yoon, S. (2018). A Study on the Characteristics of Total Interior Brand Showroom According to VMD Components, Journal of the Korea Institute of Spatial Design, 13(3), 287-298. 

29. Ingram, C., Teigland, R., and Vaast, E. (2014). Solving the Puzzle of Crowdfunding: Where Technology Affordances and Institutional Entrepreneurship Collide, Hawaii International Conference on System Sciences, 47, 4556-4566. 

30. Jahng, S. (2015). Best Practices in Exploratory Factor Analysis for the Development of the Likert-type Scale, Korean Journal of Clinical P sychology, 34(4), 1079-1100. 

31. Jang, K. S., and Shin, S. K. (2005). Influence of Cosmetic Department Stores' Visual Merchandising Strategy on Female Customers' Preference: Focused on Female Clients in Seoul, Journal of Korean Society of Design Science, 18(1), 253-262. 

32. Jeon, S. M., Lee, H. E., and Lee, J. Y. (2011). The Impact of Coffeehouse Employees' Uniform on Patrons' Emotional Responses, Perceived Value, and Behavioral Intentions - A Moderating Role of Arousal, The journal of Tourism Studies, 23(2), 101-125. 

33. Jeong, S. J. (2013). The Sustainability of Consumer-oriented Fashion Products, Seoul National University Doctor's Thesis. 

34. Jones, M. A., Reynolds, K. E., and Arnold, M.J. (2006). Hedonic and Utilitarian Shopping Value: Investigating Differential Effects on Retail Outcomes, Journal of Business Research, 59, 974-981. 

    상세보기

35. Joung, H. S., and Hong, K. S. (2018). The Effects of Affordance System Use on Agility and Performance, Journal of the Korea Society Industrial Information System, 23(1), 123-142. 

36. Jung, S. G., Choi, M. R., and Choi Y. M. (2018). Effects of Online Shopping Mall Using Value on User Attitude and Customer Loyalty: Focus on A Comparison Between A Variety Seeking, Journal of the Korea Society Industrial Information System, 23(5), 89-102. 

37. Jung, S, J. (2014). A Study on the Effect of VMD Components in the Department Store's Food Hall on Brand Image and Its Intention, Yeonsei University Graduate School, Master's Thesis. 

38. Jung, S. J., Cha, S. M., and Yang, I. S. (2015), A Research on Visual Merchandising Components of the Food Court in the Department Store using IPA, The Tourism Sciences Society of Korea, 39(10), 33-49. 

39. Jung, S. Y. (2017). A Study on the Influential Factors of the Continuous Usage Intention of O2O Service, Chung-ang University The The Graduatxe School. 

40. Kang, S. C., Han, K. S., and Jeon W. J. (2018). An analysis on Effect of Use Intention of Mean Automated Store Customer -focused on Franchisee, Journal of Digital Contents Society, 19(7), 1313-1322. 

41. Kang, J. W., and Namkung, Y. (2018). Classifying Quality Attributes of Self-Service Kiosk in the Restaurant Industry using Kano model, Korean Journal of Hospitality & Tourism, 27(8), .263-279. 

42. Kerfoot, S., Davies, B., and Ward, P. (2003). Visual Merchandising and the Creation of Discernible Retail Brands, International Journal of Retail & Distribution Management, 31(3), 143-152. 

    상세보기

43. Kim, E. J., and Kim, J. W. (2012). A study on Repurchase Intention for the Products of Social Enterprise, Journal of the Korea Society Industrial Information System, 17(1), 105-115. 

44. Kim, T. J, (2013). An Empirical Research on the Effect of Duty Free Shop's VMD to Loyalty with the P arameter Variables of Brand Attitude including the Controling Effect, Korea Aerospace University Graduate. Doctor's Thesis. 

45. Kotler, P. and Keller, K. L. (2012). Marketing Management, 14th eds, Pearson Education Korea. 

46. Lages, L. F., and Fernandes, J. C. (2005). The SERPVAL scale: A Multi-item Instrument for Measuring Service Personal Values, Journal of Business Research, 58(11), 1562-1572. 

    상세보기

47. Lee, M. S., and Han, H. R. (2014). The Influences on Consumers' Brand Preference and Repurchase Intention Through Strategic Visual Merchandising of Fashion Retail Store - Focusing on Global SPA Brands in Korea, Journal of the Korean Institute of Interior Design, 23(4), 120-128. 

48. Lee, S. K. and Chae, K. Y. (2017). Impact of Famous Restaurant Information Source on Perceived Value and Revisit Intention, Food Service Industry Journal, 13(1), 141-157. 

49. Meng, F., Park, K. S., and Oh, S. W. (2017). The Moderating Effects of Technology Readiness, User Traits and Situational Factors on Usage Attitude and Intention to Technology-Based Self-Service, Journal of Korea Service Management Society, 18(3), 69-104. 

    상세보기

50. Nicolaou, A., and McKnight, D. (2006). Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use, Information Systems Research, 17(4), 332-351. 

    상세보기

51. Norman, D. A. (1988). The Psychology of Everyday Things, New York: Doubleday. 

52. Oliver, R. L. (1997). Satisfaction: A Behavioral Perspective on the Consumer, New York: McGrawHill Companies. 

53. Overby, J. W., and Lee, E. J. (2006). The Effects of Utilitarian and Hedonic Online Shopping Value on Consumer Preference and Intentions, Journal of Business Research, 59, 1160-1166. 

    상세보기

54. Parasuraman, A., and Grewal, D. (2000). The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda, Journal of the Academy of Marketing Science, 28(1), 168-174. 

    상세보기

55. Park, E. Y. (2018). Study on GUI Design of Fast Food Point Kiosk for Effective Interaction, Journal of the Digital Contents Society, 19(6), 1043-1050. 

56. Park, H. H. (2005). A Study on the Brand Behavior Model of Fashion VMD, Taekyeong University Graduate School, Doctor's Thesis. 

57. Park, H. M., and Yum, C. S. (2014). A Study on the Customer Value Influencing Customer Satisfaction of Web Site : A Comparison and Analysis of Web Site Types, Korean Institute of Information Technology, 12(3), 103-110. 

58. Park, J. H. (2019). The Influence of Attributes of Restaurant Kiosks on Perceived Value, Satisfaction, and Behavioral Intention : Based on Kiosk Users in Restaurants, Master's Degree Thesis at Kyung Hee University. 

59. Petrick, J. F. (2002). Development of a Multi-dimensional Scale for Measuring the Perceived Value of a Service, Journal of Leisure Research, 34(2), 119-134. 

    상세보기

60. Pressian, (2020). Post COVID 19, The Beginning of the Untact. https://www.pressian.com/pages/articles/2020052815135938466 (Accessed on Aug. 25th, 2020) 

61. Rokeach, S. J. B. (1973). Values and Violence: A Test of the Subculture of Violence Thesis, American Sociological Review, 38(6), 736-749. 

    상세보기

62. Rust, R. T., Lemon, K. N., and Zeithaml, V. A. (2004). Return on Marketing: Using Customer Equity to Focus Marketing Strategy, Journal of Marketing, 68(1), 109-127. 

    상세보기

63. Ryou, J. K. Kim, J. K. Hong, S. H. Heo, J. Y. (2019). Age-Friendly User Experience of Self-ordering Kiosk: Focusing on Fast Food ordering, KSDS Conference Proceeding, 172-173. 

64. Seiders, K., Voss, G. B., Godfrey, A. L., and Grewal, D. (2007). SERVCON: Development and Validation of a Multidimensional Service Convenience Scale, Journal of the Academy of Marketing Science, 35, 144-156. 

    상세보기

65. Seo, J. H., Yang, H. C., Park, C. J., and Youn, M. K. (2018). A Study on the Unmanned convenience Store Operation System from the Viewpoint of Visual Merchandising, International Journal of Industrial Distribution & Business, 9(12) 45-53. 

66. Song, B. H., and Chong, Y. K. (2016). The effect of the Consumers' Visual Merchandising of Coffee Shops on Brand Attitude and Purchasing Intention: Using the Fishbein's Model of Attitudes, International Journal of Tourism and Hospitality Research, 30(5), 45-60. 

67. Song, H. S. (2008). Relationship among Internal Marketing, Internal Customers' Satisfaction, Service Quality, and Revisit Intention in the Beauty Service Company, Department of Business Administration, Graduate School of Paichai University Daejeon, Korea, 

68. Song, S. G. (2019). A Study on the Influence of Brand Image of Food Service Company on Customer Satisfaction and Revisit Intention: Focused on the Moderation Effect of Perceived Value, Namseoul University The Graduate School. 

69. Teller, C., and Reutterer, T. (2008). The Evolving Concept of Retail Attractiveness: What Makes Retail Agglomerations Attractive When Customers Shop at Them? Journal of Retailing and Consumer Services, 15(3), 127-143. 

    상세보기

70. Yoo, Y. Y., Kim, I. S., Hwang, S. J., and Hyun, S. H.(2017). The Effects of Duty-free Shops' VMD Factors on Hedonic Value, Utilitarian Value, and Shopping Satisfaction, Korea Academic Socielty of Tourism Management, 32(1), 19-36. 

71. Zeithaml, V. A. (1988). Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence, Journal of Marketing, 52(3), 2-22. 

    상세보기

저자의 다른 논문 :

홍관수 (9)