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NTIS 바로가기Asia-Pacific journal of business = 아태비즈니스연구, v.11 no.4, 2020년, pp.135 - 148
황주영 (부산대학교 관광컨벤션학과)
Purpose - The purpose of this study was to find out the relation between wedding banquet service quality, customer satisfaction and loyalty focusing on upscale hotels in Korea. Design/methodology/approach - The primary data was collected through an online questionnaire to test hypotheses and investi...
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