최소 단어 이상 선택하여야 합니다.
최대 10 단어까지만 선택 가능합니다.
다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
NTIS 바로가기디지털융복합연구 = Journal of digital convergence, v.18 no.6, 2020년, pp.467 - 477
이수진 (전남과학대학교 간호학과) , 김은아 (동신대학교 간호학과)
The purpose of this study is to examine the effects of nursing emotional labor, role conflict, and reciprocity on turnover intention in comprehensive nursing care wards nurses. 209 nurses working in comprehensive nursing care wards across 13 hospitals in G and M city participated in this study. Data...
* AI 자동 식별 결과로 적합하지 않은 문장이 있을 수 있으니, 이용에 유의하시기 바랍니다.
핵심어 | 질문 | 논문에서 추출한 답변 |
---|---|---|
포괄간호서비스이 대한 사회적 합의를 도출한 이유는? | 산업화와 핵가족화, 여성의 사회진출 증가 등 사회여건과 생활양식의 변화로 가족 기능이 축소됨에 따라 가족에 의한 돌봄은 어렵게 되었다. 이에 정부에서는 간호사 부족과 간병수요 증가에 대처하고 국민들의 의료이용 편의를 제공하고자 2010년 포괄간호서비스에 대한 사회적 합의를 도출하였다[1]. | |
산업화와 핵가족화, 여성의 사회진출 증가가 가져온 변화는 무엇인가? | 산업화와 핵가족화, 여성의 사회진출 증가 등 사회여건과 생활양식의 변화로 가족 기능이 축소됨에 따라 가족에 의한 돌봄은 어렵게 되었다. 이에 정부에서는 간호사 부족과 간병수요 증가에 대처하고 국민들의 의료이용 편의를 제공하고자 2010년 포괄간호서비스에 대한 사회적 합의를 도출하였다[1]. | |
간호간병통합서비스의 가장 큰 장점은 무엇인가? | 간호간병통합서비스의 가장 큰 장점은 간호 인력의 증원이라 할 수 있다. 이로 인해 간호사 스스로 인지하는 간호 서비스의 질이 유의하게 향상되었고, 간호사 1인당 간호 제공시간이 늘어났으며, 특히 간호 서비스에 대한 환자의 만족도가 유의하게 높게 나타나는 것이 연구를 통해 확인되었다[3-5]. |
S. M. Jung & S. H. Yoon. (2017). Comparative Analysis Research of Inpatient Satisfaction with Nursing on Comprehensive Nursing Service Units & General Units and Nurses Work Stress. The Journal of Korean Nursing Administration Academic Society, 23(3), 229-238. DOI : https://doi.org/10.11111/jkana.2017.23.3.229
National Health Insurance Service. (2016). National Health InSurance Integrated Nursing Care Program Manual. Wonju : National Health Insurance Service.
S. J. Shin, S. H. Bae, J. H. Kim & I. Y. Lee. (2018). An Observational Study of Nursing Needs Differences between General and Nursing Care Service Wards. Korean Academy of Nursing Science Conference, 301-301. Seoul : Korean Society of Nursing Science.
S. Y. Kim, D. W. Kim & S. M. Lee. (2017). The Relation of Communication Types of Nurses, Satisfaction on Nursing Services and Intent to Revisit the Hospital Perceived by Patients Admitted to Comprehensive Nursing Care Service. Journal of the Korea Academia-Industrial Cooperation Society, 18(11), 321-331. DOI : http://dx.doi.org/10.5762/KAIS.2017.18.11.321
J. Y. Jung & M. J. Park. (2019). The effects of Emotional Labor, Resilience, and Nursing Work Environment on Turnover Intentions of Comprehensive Nursing Care Medical Service Nurses. Journal of Digital Convergence, 17(3), 281-290. DOI : http://dx.doi.org/10.14400/JDC.2019.17.3.281
S. Y. Lee & D. H. Kim. (2019). The Effect of Emotional Labor, Job Stress and Social Support on Nurses' Job Satisfaction. The Korean Journal of Stress Research, 27(3), 215-223. DOI : https://doi.org/10.17547/kjsr.2019.27.3.215
Y. H. Yeom, H. S. Son & H. S. Lee. (2016). Clinical Nurses' Experience of Emotional Labor. Journal of Korean Clinical Nursing Research. 22(3), 314-326. DOI : http://dx.doi.org/10.22650/JKCNR.2016.22.3.314
J. Y. Back, D. S. Hyun & S. J. Jang. (2017). Association between Emotional Labor, Emotional Dissonance, Burnout and Turnover Intention in Clinical Nurses : A Multiple-Group Path Analysis across Job Satisfaction. Journal of Korean Academy of Nursing, 47(6), 770-780. DOI : https://doi.org/10.4040/jkan.2017.47.6.770
G. O. Park, M. Yu & J. K. Kim. (2017). Experience of Nurses Participating in Comprehensive Nursing Care. The Journal of Korean Nursing Administration Academic Society, 23(1), 76-89. DOI : https://doi.org/10.11111/jkana.2017.23.1.76
C. M. Shin. (2017). Impacts of Role Conflict and Ambiguity on Professionalism of Clinical Nurses Working at Total Care Service Unit. Master Thesis. Hanyang University, Seoul.
H. N. Choi & M. H. Lee. (2018). Comparing the Emotional Labor, Job Stress, and Nursing Performance of Nurses in the Comprehensive nursing care Ward and the General Ward. The Journal of Korean Academic Society of Home Care Nursing, 25(2), 139-146.
Y. A. Song. (2018). Effect on Turnover Intension, Job Stress and Role Conflict among Nurses in Regional Public Hospital Comprehensive Nursing Care Service Ward. Master Thesis. Chodang University, Jeollanamdo.
A. W. Gouldner. (1960). The Norm of Reciprocity: A Preliminary Statement. American Sociological Review, 25(2), 161-178. DOI : https://doi.org/10.2307/2092623
G. P. A. Yen-Patton. (2012). Nurse and Nursing Assistant Reciprocal Caring in Long Term Care: Outcomes of Absenteeism, Retention, Turnover and Quality of Care. Doctoral dissertation. The University of Massachusetts, Lowell, MA.
A. H. Rosenstein. (2002). Nurse-physician Relationships: Impact on Nurse Satisfaction and Retention. The American Journal of Nursing, 102(6), 26-34. DOI : https://doi.org/10.1097/00000446-200206000-00040
J. H. Woo & M. J. Lee. (2018). The Effect of Hospital Organizational Culture, Organizational Silence and Job Embeddedness on Turnover Intention of General Hospital Nurses. Journal of Digital Convergence, 16(3), 385-394. DOI : http://dx.doi.org/10.14400/JDC.2018.16.3.385
S. H. Lee. (2018). Effect of Burnout, Verbal Abuse Experience, and Social Support on Job Embeddedness in the Small and Medium Sized Hospital Nurses. Journal of Digital Convergence, 16(12), 477-487. DOI : http://dx.doi.org/10.14400/JDC.2018.16.12.477
G. W. Jo & E. A. Kim. (2018). The Influence of Role Conflict, Role Ambiguity, Nursing Workload and Job Satisfaction on Turnover Intention of Comprehensive Nursing Care Unit Nurses. Journal of the Korean Data Analysis Society, 20(5), 2649-2663.
H. A. Lee. (2019). Comparison of Job stress, Role Conflict, Burnout, and Turnover Intention of Nurses between Comprehensive Nursing Care wards and General wards. Master Thesis. Kongju National University, Chungnam.
J. A. Morris & D. C. Feldman. (1996). The Dimensions, Antecedents, and Consequences of Emotional Labor. Academy of Management Review, 21(4), 986-1010. DOI : https://doi.org/10.2307/259161
M. J. Kim. (1998). Effects of the Hotel Employee's Emotional Labor upon the Job - related Attitudes. International Journal of Tourism and Hospitality Research, 21(2), 129-141.
J. R. Rizzo, R. J. House & S. I. Lirtzman. (1970). Role Conflict and Ambiguity in Complex Organizations. Administrative Science Quarterly, 15(2), 150-163. DOI : https://doi.org/10.2307/2391486
E. E. Lawler. (1983). Satisfaction and behavior. New York: McGrow Hill.
Y. R. Kim. (2007). A Study on the Turnover Intention of the Oncology Nurse. Master Thesis. Chonnam National University, Gwangju.
J. H. Hwang. (2015). Nurses' Working Career, Level of Emotional Labor, and Job Satisfaction. Master Thesis. Sungshin Women's University, Seoul.
J. N. Kim. (2017). Nursing Professionalism and Role Conflict in Hospital for Comprehensive Nursing Care. Master Thesis. Hanyang University, Seoul.
H. S. An. (2017). Effects of Pediatric Nurses' Burnout on Job Satisfaction: Focused on the Mediating Effect of Reciprocity. Master Thesis. Kyungpook National University, Daegu.
B. H. Kim & H. Y. Kang. (2018). Job Satisfaction, Job Stress, Burnout, and Turnover Intention of Comprehensive Nursing Care Service Ward Nurses and General Ward Nurses. Journal of the Korea Academia-Industrial Cooperation Society, 19(5), 459-469. DOI : http://dx.doi.org/10.5762/KAIS.2018.19.5.459
G. Costa. (1996). The Influence of Role Conflict, Role Ambiguity, Nursing Workload and Job Satisfaction on Turnover Intention of Comprehensive Nursing Care Unit Nurses. Applied Ergonomics, 27(1), 9-16.
J. A. Lim. (2015). Factors Affecting Turnover Intention of Nurses in Comprehensive Nursing care wards : Job Stress, Emotional Labor and Burnout. Master Thesis. Gachon University Graduate, Gyeonggi.
S. K. Lee. (2016). The Relationships of Emotional Labor, Interpersonal Problem, Burnout and Turnover Intention of Nurses. Master Thesis. Ewha Womans University, Seoul.
S. H. Kwak & S. K. Hyun. (2019). Exploring Job Ztress, Job Satisfaction, and Turnover Intention of Nurses in the Comprehensive Nursing Service. The Journal of the Convergence on Culture Technolo, 5(2), 23-30. DOI : http://dx.doi.org/10.17703/JCCT.2019.5.2.23
O. J. Kim & H. Wee. (2018). Effects of Emotional Labor, Resilience, Work Environment on Turnover Intention of Nurses in Community Emergency Medical Center. The Journal of the Korea Socirty for Wellness, 13(3), 51-62. DOI : 10.21097/ksw.2018.08.13.3.51
S. R. Kang, Y. J. Kim, H. E. Seo. Y. I. Bang & G. J. Lee. (2017). The Influence of the Clinical Nurses' Emotional Labor and Resourcefulness on the Turnover Intention. Journal of the Korea Academia-Industrial Cooperation Society, 18(6), 302-311. DOI : https://doi.org/10.5762/KAIS.2017.18.6.302
S. H. Kim & M. A. Lee. (2014). Effects of Emotional Labor and Communication Competence on Turnover Intention in Nurses. The Journal of Korean Nursing Administration Academic Society, 20(3), 332-341. DOI : https://doi.org/10.11111/jkana.2014.20.3.332
K. Niven, P. Totterdell & D. Holman. (2013). Emotional Labor at the Unit-level. In Emotional Labor in the 21st Century. New York: Routledge.
*원문 PDF 파일 및 링크정보가 존재하지 않을 경우 KISTI DDS 시스템에서 제공하는 원문복사서비스를 사용할 수 있습니다.
Free Access. 출판사/학술단체 등이 허락한 무료 공개 사이트를 통해 자유로운 이용이 가능한 논문
※ AI-Helper는 부적절한 답변을 할 수 있습니다.