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NTIS 바로가기Journal of the Korean Applied Science and Technology = 한국응용과학기술학회지, v.38 no.6, 2021년, pp.1493 - 1501
성영환 (오산대학교 뷰티&코스메틱계열) , 이영조 (국제대학교 뷰티코디네이션학과)
The purpose of this study is to investigate the effect of emotional dissonance and service sabotage on skin experts who have experienced inappropriate customer behavior. To achieve the purpose of the study. 383 skin experts in Seoul and Gyeonggi-do were selected as the subjects of the study. As for ...
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