[논문]다문화가족지원센터의 직무 재교육이 직무만족도에 미치는 영향: 조직풍토와 다문화실천역량의 매개효과를 중심으로

신효진

doi:10.17703/jcct.2021.7.4.257

다문화가족지원센터의 직무 재교육이 직무만족도에 미치는 영향: 조직풍토와 다문화실천역량의 매개효과를 중심으로
The Influence of Career-Education on Job Satisfaction in the Multicultural Family Service Centers Focused on the Mediating effects of Multicultural Practice Competence and Organizational Climate 원문보기

Journal of the convergence on culture technology : JCCT = 문화기술의 융합, v.7 no.4, 2021년, pp.257 - 265

초록
AI-Helper

본 연구는 다문화가족지원센터의 직무 재교육이 직무만족도에 미치는 영향을 조직풍토와 다문화역량의 매개효과를 중심으로 분석하였다. 이를 위해 경기도와 서울 지역에 있는 8개의 다문화 가정지원센터와 건강가정다문화가족지원센터에 근무하는 180명의 다문화 실천가들에게 구조화된 설문지를 배포하여, 이중 응답이 부실한 5개의 설문지를 제외하고 175개의 설문지가 사용되었다. 수집된 자료는 Amos 21.0 프로그램을 통해 다변량 구조방정식 모형으로 분석되었으며 SPSS 20.0 프로그램으로 빈도분석, 기술통계, 상관분석, 신뢰도를 검증하였다. 연구결과에 따르면 직무재교육은 조직풍토와 다문화역량에 직접적으로 유의미한 영향을 주었으며, 조직풍토는 직무만족도에 직접적 영향을 미쳤다. 직무 재교육은 직무만족도에 직접적 영향을 미치지 않았으나 조직풍토를 완전매개하여 직무만족도에 유의미한 영향을 주었다. 다문화역량은 직무만족도에 유의미한 영향을 미치지 않음으로써 재교육과 직무만족도 사이의 매개효과가 있지 않은 것으로 나타났다. 연구결과에 따라 직무만족도 증가를 위한 실천적 개입과 후속 연구에 대한 제언이 제시되었다.

Abstract ▼ AI-Helper

This study analyzed the influence of career-education on job satisfaction in the multicultural family service centers focused on the mediating effects of multicultural practice competence and organizational climate. A self-reported questionnaire survey was done on 180 multicultural practitionser in Seoul and Kyunggi Do. A total of 175 copies were used for final analysis with ones insincerely made were excluded. Collected date underwent Multivariate structural equation model analysis using AMOS 21.0 and frequency, descriptive, and corelation analysis were made using SPSS 20.0. Statistical program. The study results revealed that career-education directly affect organizational climate and multicultural practice competence, and organizational climate directly affected job satisfaction. Career education did not affect job satisfaction, but organizational climate had complete mediating effect in the structural equation model. Additionally multicultural practice competence didn't have an effect on job satisfaction and mediating effect in the structural equation model. Based on the results, intervention strategies to increase job satisfaction of multicultural practitioners and future study implications were suggested.

주제어

표/그림 (8)

표 표 1. 연구대상자들의 일반적 특성 Table 1. General characteristics of subjects (N=175)
표 표 2. 연구대상자 재교육 현황 Table 2. Career re-education frequency test
표 표 3. 주요변인에 대한 기술통계 분석 Table 3. Major variables descriptive statistics (N=175)
표 표 4. 주요변인 상관관계 분석 Table 4. Pierson's correlation analysis
표 표 5. 요인분석 적합도 지수 Table 5. Confirmatory factor analysis
표 표 6. 개념 신뢰도와 분산추출지수 Table 6. Internal composite reliability & AVE
표 표 7. 구조방정식 모형 적합도 Table 7. Model fit of the structural analysis
표 표 8. 직무만족도에 대한 다중매개 구조방정식 모형 가설검증 Table 8. Structural analysis result

참고문헌 (30)

National Multicultural Family Survey, 2018.
Statistics survey of the Ministry of Gender Equality and Family, 2020.
S. K. Kim, H. R. Song, E. J. Shin, Y. K. Kim, and J. Y. Park., "A Study on Development Plans for Efficiency of Family Policy Services," Ministry of Health and Welfare and Family Report, 2009.
S. H. Chu, "Multicultural Family Support Project Problems and Improvement Tasks," National Assembly Budget Office, pp. 16-24. 2011.
Ministry of Health and Welfare and Family, "2009 Multicultural Family Support Center Project Guide," 2008.
J. H. Mo, "The Effect of Reeducation of Social Workers on Burnout - Mediation of Self-Efficacy focus on the effect," Korean Social Welfare Administration, Vol. 13, No. 2, pp. 125-145, 2011.
Park, K., A Study on Reeducation of Social Workers at Social Welfare Centers-Focused on Daegu and Gyeongbuk Regional Social Welfare Centers, Master's Thesis, Sangju University, Kyungbuk, 2008.
You, J, The Factors Affecting Multicultural Competency of the Community Child Center Workers, Department of Social Welfare, Ph.D. Thesis, Ewha University, Seoul, 2020.
C. R. Noh and J. H. Kim, " Development and Validation of Cultural Competency Scales of Multicultural Social Welfare Practitioners," Korean Social Welfare Studies, Vol. 63, No. 2, pp. 207-231, 2011.

원문보기 상세보기
H. J. Choi, "A Study on the Development of Social Worker's Cultural Competency Scale," Korean Social Welfare Administration, Vol. 16, No. 2, pp. 55-91, 2017.
H. C. Cho and S. T. Song, "A Study on the Influence of Cultural Competency and Spiritual Well-being of Multicultural Family Support Center Workers on Job Satisfaction," Church and Social Welfare, Vol. 27, No. 9, pp. 39-72, 2014.
Lee, H., Influence of Social Workers Re-education on Service Performance Ability, Master's Thesis, Daegu University, Gyeongbuk,, 2010.
R. L. Barker, "The Social Work Dictionary," NASW Press, 1991.
M. D. Kim, "Social Worker Continuing Education," Encyclopedia of Social Welfare, House of Sharing Publisher, 1998.
E. A. Locke, "The Nature and Causes of Job S atisfaction," In M. D. Dunnette.(Ed.), Handbook of Industrial and Organizational Psychology, Chicago, Rand McNally, 1976.
Y. M. Kim, "Study on the Influence of Organizational Climates for Social Worker's Job Satisfaction in Social Welfare Centers," Journal of the Koreea Contents Association, Vol. 9, No. 10, pp. 328-338, 2009.

원문보기 상세보기
S. E. Seashore and T. D. Taber, "Job Satisfaction Indicators and their Correlates," American Behavioral Scientist, Vol. 3, pp. 60-91, 1975.
M. J. Cha, "Mediating Effect of Professional Identity on the Relationship between Job and Organizational Characteristics and Job Satisfaction of Social Workers in Elderly Living Facilities," Korean Gerontology, Vol. 29, No. 2, pp. 669-682, 2009.
Kim, S., A Study on the Current Situation and Needs of Social Worker Re-education, Master's Thesis, Kangnam University, Kyunggi Do, 2000.
Chang, K., A Study on the Effect of Re-education of Social Workers on Self-efficacy, Master's Thesis, Ewha Womens University, 2004..
G. H. Litwin and R. A. Stringer, "Motivation and Organizational Climate," Harvard University, Cambridge, pp.200-210, 1968.
Suh, H., A Study on the Organizational Climate and Job Satisfaction of Social Welfare Organizations, Master's thesis, Chungang University, Seoul, 2002.
J. S. Kong, "A Study on the Factors Related to the Turnover Intention of Counselors of the Child Abuse Prevention Center," Korean Child Welfare, Vol. 19, pp. 7-3, 2005.
Yoon, J., Social Welfare Practice Knowledge and Technology Reinforcement Strategy to Improve Professionalism of Public Officials in Charge of Social Welfare, Ph. D Thesis., Busan University, Busan, 2007.
M. S. Min, I. N. Kim, C. A. Lee and S. Y. Lee, "Multicultural Professionals Nurturing Status and Policy Tasks," Woman Policy Research Institute, 2009.
Lee, J., Research on the Factors Affecting the Professional Identity of Multicultural Family Support Center Workers, Master's Thesis, Seoul Women's University, Seoul, 2012.
Kim, H., A Study on Job Satisfaction and Multicultural Teaching Efficacy of Infant Bilingual Instructors, Master's Thesis, Seoul National University of Education, Seoul, 2012.
Jung, M., The Effect of Professional Perception of Social Workers on Job Satisfaction Effect, Master's Thesis, Yonsei University, Seoul, 2018.
Kim, A., A Study on the Relationship between Professional Perception and Job Satisfaction of Social Workers, Master's Thesis, Seoul, Ewha Womens University, 2000.
Han, P., The Effect of the Professionalism of Social Welfare Officials on Job Satisfaction in the 4th Industrial Age, Master's Thesis, Hansung University, Seoul, 2017.

내보내기 구분	파일저장 인쇄 메일전송
구성항목	기본정보 상세정보 관리번호, 논문명, 저널/프로시딩명, 저자 , 발행년, 권, 호, 시작페이지, 끝페이지, 발행기관 관리번호, 논문명, 대등논문명, 저자 , 저널/프로시딩명, 발행기관, 발행년, 발행언어, 권, 호, 시작페이지, 끝페이지, ISBN, ISSN, 주제분야, 키워드, 초록(한글), 초록(영문), 저자(소속기관)
저장형식	Text(ASCII format) Excel format RefWorks Direct Export RIS format (for Reference Manager, ProCite, EndNote), Scholar's Aids, Mendeley
메일정보	받는사람 (필수) @ 보내는사람 (선택) @ 제목 내용 KISTI 검색결과 이메일 서비스
안내	총 건의 자료가 검색되었습니다. 다운받으실 자료의 인덱스를 입력하세요. (1-10,000) 검색결과의 순서대로 최대 10,000건 까지 다운로드가 가능합니다. 데이타가 많을 경우 속도가 느려질 수 있습니다.(최대 2~3분 소요) 다운로드 파일은 UTF-8 형태로 저장됩니다. 파일의 내용이 제대로 보이지 않을실 때는 웹브라우저 상단의 보기 -> 인코딩 -> 자동선택 여부를 확인하십시오. ~ Text(ASCII format) Excel format