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NTIS 바로가기品質經營學會誌 = Journal of Korean society for quality management, v.49 no.4, 2021년, pp.609 - 622
박민서 (인하대학교 경영학과) , 배경미 (인하대학교 IBT학과) , 김연성 (인하대학교 경영학과)
Purpose: In recent years, several new attempts have been made to offer products and services based on servitization and customization for comparative advantage and customer satisfaction. Apparently, these attempts are empowered by new digital technologies. Therefore, this study aims to present new b...
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