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NTIS 바로가기한국융합학회논문지 = Journal of the Korea Convergence Society, v.13 no.1, 2022년, pp.269 - 282
이수진 (인앤에듀(사람과교육)) , 한천우 (계명대학교 교육학과)
The purpose of this study is not only to explore the effects of emotional labor on job stress but also to investigate the moderating effects of grit and social support between emotional labor and job stress. A survey was conducted for 804 call center counselors in Daegu, Daejeon and Suwon to figure ...
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