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NTIS 바로가기Quality improvement in health care : QIH = 한국의료질향상학회지, v.28 no.1, 2022년, pp.14 - 33
송영채 (서울대학교 의과대학 의료관리학교실) , 윤은실 (서울대학교 의학연구원 의료관리학연구소) , 한세영 (서울대학교병원 의료혁신실 CS팀) , 태지연 (서울대학교병원 의료혁신실 CS팀) , 유수경 (분당서울대학교병원 경영혁신팀) , 도영경 (서울대학교 의과대학 의료관리학교실)
Purpose: To examine whether the Patient Experience Assessment (PEA) has led to perceptible changes at the ground level of health care, as a way of evaluating PEA as a policy intervention for quality improvement. Methods: Four focus group discussions (FGDs) were conducted, each comprising six to eigh...
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