초록

용어보기논문에서 용어와 풀이말을 자동 추출한 결과로, 시범 서비스 중입니다. AI-Helper

Abstract ▼ AI-Helper

This case study shows what features of Balanced Scorecard (BSC) system in its design and operation have positive effects on organization performance. The BSC of the Korean Rural Community Corporation(KRCC) has developed in three stages where the first one emphasized the KPI selection and balanced pe...

This case study shows what features of Balanced Scorecard (BSC) system in its design and operation have positive effects on organization performance. The BSC of the Korean Rural Community Corporation(KRCC) has developed in three stages where the first one emphasized the KPI selection and balanced perspectives, the second one emphasized the role of management and control, and the third one emphasized KPI causality and significance of strategy map. The key features of KRCC BSC system are those in its design and in its operation as an integrated performance management system, and the operation of responsibility management contract system. The success factors of KRCC BSC are its effective solutions to various problems such as employees’ resistance to change, discrepancy between management strategic objectives and performance measures, difficulty in initiatives selection and maintenance, overlapping of external and internal evaluation, and missing linkage between organization performance and individuals’ ones.

주제어