초록

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Abstract ▼ AI-Helper

This study examined a moderated model of ethical leadership on the relationship between leader’s relationship management strategies and follower’s performances. As relationship management strategies this study examined cooperation support, transaction specific investment, and inter-organizational ...

This study examined a moderated model of ethical leadership on the relationship between leader’s relationship management strategies and follower’s performances. As relationship management strategies this study examined cooperation support, transaction specific investment, and inter-organizational communication which variables were commonly used in previous studies. And this study categorized follower’s performances into relationship satisfaction and financial performance. For the purpose of empirical testing, 250 respondents of tenants of department store industry in Korea were surveyed and the analysis utilizing structural equation model by Partial Least Squares indicated that transaction specific investments and inter-organizational communication of department store had positive effects on relationship satisfaction and financial performance, and cooperation support had positive effect only on financial performance. On the other hand, ethical leadership had positive moderating effects on the relationship between cooperation support and transaction specific investment of leader and relationship satisfaction of follower. Also it had positive moderating effect on the relationship between inter-organization communication and financial performance.

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