This study identifies key factors that affect adoption of cloud computing in public sectors within context of Ethiopia by focusing on the key characteristics that affect behavioral intention to adopt. The study expanded upon the technology acceptance model by incorporating technological-organization...
This study identifies key factors that affect adoption of cloud computing in public sectors within context of Ethiopia by focusing on the key characteristics that affect behavioral intention to adopt. The study expanded upon the technology acceptance model by incorporating technological-organizational-environmental contextual factors such as perceived security, relative advantage, compatibility, reliability, technological readiness, management support, and government support. The research model was empirically confirmed by investigating the opinion of 244 survey respondents working in 31 public organizations of Ethiopia. The results verified the role of the constructs, perceived usefulness, and perceived ease of use as direct predict factors of behavioral intention to adopt cloud computing; which is consistent with the original model. Additionally, proposal constructs such as relative advantage, compatibility, perceived security, and management support were found to have an indirect effect on behavioral intention through directly affecting either both or one of mediating TAM factors while government support was found to have a direct influence on the behavioral intention. The inclusion of moderators does not have any role in the relationship between independent factors and mediating factors as well as mediating factors and behavioral intention to adopt cloud computing except the experience in the relationship between independent factor, perceived security and perceived ease of use; and the relationship between perceived ease of use and behavior intention. Unexpectedly, technological readiness of organization does not have influence on mediating factors as well as behavioral intention. In general, perceived security, relative advantage, compatibility, top management support, perceived usefulness, perceived ease of use, government support were found to be significant factors in affecting cloud computing adoption intention of organizations within context of Ethiopia.
The findings ought to guide governments’ promotion and implementation of cloud public services and increase user awareness in the public sector. Additionally, this study is a special effort to contribute to cloud adoption literature.
Keywords: Cloud computing, public sector, technology acceptance model, technological-organizational-environmental framework.
This study identifies key factors that affect adoption of cloud computing in public sectors within context of Ethiopia by focusing on the key characteristics that affect behavioral intention to adopt. The study expanded upon the technology acceptance model by incorporating technological-organizational-environmental contextual factors such as perceived security, relative advantage, compatibility, reliability, technological readiness, management support, and government support. The research model was empirically confirmed by investigating the opinion of 244 survey respondents working in 31 public organizations of Ethiopia. The results verified the role of the constructs, perceived usefulness, and perceived ease of use as direct predict factors of behavioral intention to adopt cloud computing; which is consistent with the original model. Additionally, proposal constructs such as relative advantage, compatibility, perceived security, and management support were found to have an indirect effect on behavioral intention through directly affecting either both or one of mediating TAM factors while government support was found to have a direct influence on the behavioral intention. The inclusion of moderators does not have any role in the relationship between independent factors and mediating factors as well as mediating factors and behavioral intention to adopt cloud computing except the experience in the relationship between independent factor, perceived security and perceived ease of use; and the relationship between perceived ease of use and behavior intention. Unexpectedly, technological readiness of organization does not have influence on mediating factors as well as behavioral intention. In general, perceived security, relative advantage, compatibility, top management support, perceived usefulness, perceived ease of use, government support were found to be significant factors in affecting cloud computing adoption intention of organizations within context of Ethiopia.
The findings ought to guide governments’ promotion and implementation of cloud public services and increase user awareness in the public sector. Additionally, this study is a special effort to contribute to cloud adoption literature.
Keywords: Cloud computing, public sector, technology acceptance model, technological-organizational-environmental framework.
주제어
#Cloud computing public sector technology acceptance model technological-organizational-environmental framework
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