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NTIS 바로가기산업공학 = IE Interfaces, v.16 no.2, 2003년, pp.125 - 139
This paper reports an empirical study on assessment of R&D best practices. The principles of quality management and their tools such as best practices or benchmarking have been so prevailing in the operational process that the R&D management recently consider extensive use of them for their innovati...
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핵심어 | 질문 | 논문에서 추출한 답변 |
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베스트 프랙티스의 벤치마킹은 무엇으로 활용되어 왔는가? | 따라서, 어떤 프로세스나 조직에서 효과가 입증된 베스트프랙티스는 일반적으로 다른 프로세스나 조직에서 벤치마킹 된다. 이러한 베스트 프랙티스의 벤치마킹은 경쟁력 향상에 유효한 것으로 인식되면서, 생산 또는 품질 프로세스의 향상을 위한 경영도구로 그동안 널리 활용되어 왔다(CEBMP, 1992; Yasin, 2002). | |
베스트 프랙티스 접근법의 전제조건은 무엇인가? | 베스트 프랙티스 접근법은 벤치마킹 기법의 하나로서, 어떤 프로세스나 조직에서 성공적인 프랙티스는 다른 프로세스나 조직에서도 성공적인 프랙티스가 될 수 있다는 전제조건을 갖는다. 따라서, 어떤 프로세스나 조직에서 효과가 입증된 베스트프랙티스는 일반적으로 다른 프로세스나 조직에서 벤치마킹 된다. | |
Friar(1995)는 제품의 우수성이 상업적 성공을 보장하지 못한다고 주장하였는데 그 이유는 무엇인가? | Cooper(1993)는 제품의 우수성이 중요한 성공요인이라고 했으나, Friar(1995)는 제품의 우수성이 상업적 성공을 보장하지 못한다고 주장한다. 왜냐하면, 어떤 이유로 소비자가 제품의 우수성을 인식하지 못하면, 제품성능을 갖고 전개한 차별화 전략은 실패할 수 있기 때문이다. 또한, 모든 회사가 기본적으로 제품성능의 개선을 통하여 경쟁하기 때문에 제품성능의 혁신으로는 의미있는 차별화를 이루기에 충분하지 않을 것이기 때문이다. |
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