최근 가상현실 시뮬레이션 기술은 컴퓨터 테크놀로지의 급속한 발달과 더불어 시각적 표현과 인터랙션의 성능은 정교화 되는 동시에, 고급 장비나 전문 지식에 의존하지 않고도 사실적인 구현이 가능한 단계까지 발전해 왔다. 본 연구는 저가의 비용으로도 가능한 가상현실 시뮬레이션 테크놀로지를 바탕으로, 시각적 현실감이 뛰어난 시뮬레이션으로 서비스 환경을 구현하여 제시함으로써 실제사용자 즉, 엔드유저의 감정적인 반응을 파악하고, 그러한 과정을 기존의 디자인 프로세스에 접목하는 방안을 제안하는데 그 목적이 있다. 본 논문에서는 실제 레스토랑 디자인 프로젝트의 사례를 통해 가상현실 테크놀로지를 사용한 시뮬레이션의 구체적인 개발과정 및 적용과정을 살펴보았다. 이를 통해 사용자 경험에 관한 데이터를 수집하고 분석하는 과정 그리고 시뮬레이션을 통한 결과 적용 시 고려해야 할 사항에 대해서 소개하고 있다. 본 연구는 사용자의 감정적인 반응이 중요시 되어야 하는 디자인 분야에 3차원 가상현실 시뮬레이션이 도입될 경우 유용한 지침을 제공할 수 있으리라 기대한다.
최근 가상현실 시뮬레이션 기술은 컴퓨터 테크놀로지의 급속한 발달과 더불어 시각적 표현과 인터랙션의 성능은 정교화 되는 동시에, 고급 장비나 전문 지식에 의존하지 않고도 사실적인 구현이 가능한 단계까지 발전해 왔다. 본 연구는 저가의 비용으로도 가능한 가상현실 시뮬레이션 테크놀로지를 바탕으로, 시각적 현실감이 뛰어난 시뮬레이션으로 서비스 환경을 구현하여 제시함으로써 실제사용자 즉, 엔드유저의 감정적인 반응을 파악하고, 그러한 과정을 기존의 디자인 프로세스에 접목하는 방안을 제안하는데 그 목적이 있다. 본 논문에서는 실제 레스토랑 디자인 프로젝트의 사례를 통해 가상현실 테크놀로지를 사용한 시뮬레이션의 구체적인 개발과정 및 적용과정을 살펴보았다. 이를 통해 사용자 경험에 관한 데이터를 수집하고 분석하는 과정 그리고 시뮬레이션을 통한 결과 적용 시 고려해야 할 사항에 대해서 소개하고 있다. 본 연구는 사용자의 감정적인 반응이 중요시 되어야 하는 디자인 분야에 3차원 가상현실 시뮬레이션이 도입될 경우 유용한 지침을 제공할 수 있으리라 기대한다.
Today's Virtual Reality(VR) technology has become considerably more affordable and sophisticated with rapidly advancing computer technology. Photo-realistic visual representations along with real-time interactivity are now achievable without special programing knowledge and expensive equipment. The ...
Today's Virtual Reality(VR) technology has become considerably more affordable and sophisticated with rapidly advancing computer technology. Photo-realistic visual representations along with real-time interactivity are now achievable without special programing knowledge and expensive equipment. The purpose of this paper is to establish how simple, credible user testing methods based on VR simulations can be utilized to improve design decision making towards more sensible design solutions for end-users. Results of a case study demonstrate the value of potential user-testing feedback in a simulated 3D virtual service space, i.e., restaurant interior. User feedback from the VR simulation includes preferences in table location, privacy, and values of seating preferred tables. A new design framework incorporating an empirical testing method for service spaces is presented. The overall design process, the development of the VE, and the user testing method and findings are discussed. This study provides useful guidances for future efforts in the areas where such technology may benefit to understand end-user feedbacks in design process.
Today's Virtual Reality(VR) technology has become considerably more affordable and sophisticated with rapidly advancing computer technology. Photo-realistic visual representations along with real-time interactivity are now achievable without special programing knowledge and expensive equipment. The purpose of this paper is to establish how simple, credible user testing methods based on VR simulations can be utilized to improve design decision making towards more sensible design solutions for end-users. Results of a case study demonstrate the value of potential user-testing feedback in a simulated 3D virtual service space, i.e., restaurant interior. User feedback from the VR simulation includes preferences in table location, privacy, and values of seating preferred tables. A new design framework incorporating an empirical testing method for service spaces is presented. The overall design process, the development of the VE, and the user testing method and findings are discussed. This study provides useful guidances for future efforts in the areas where such technology may benefit to understand end-user feedbacks in design process.
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문제 정의
The goal of this study is to provide a framework for the design process model utilizing VR based user testing integrated through the process. The study presents a framework for designers as well as researchers interested in users’ emotional responses to the design outcome utilizing readily available yet effective technology.
The study presents a framework for designers as well as researchers interested in users’ emotional responses to the design outcome utilizing readily available yet effective technology.
This case study demonstrates the promise of an affordable yet effective computer-mediated simulation for user testing during a restaurant spatial configuration design process. Sensible design should also allow designers to receive greater trust in the design outcome by the client knowing how the decisions are derived.
제안 방법
Evidence also showed the significance of table layout for increased profitability. Based on the findings, design adjustments can be made to improve satisfaction on the less preferred seats, such as adding plantings or partitions to block traffic or differentiating sight lines with raised floors.
Descriptive analysis was used to examine participants’ preference ratings of table location.
In addition to literature review on privacy and seating choices, the proposed above questions were tested using a series of survey questions during and after the VE experience. The survey questionnaire consisted of two parts: 1) privacy preference questionnaire independent of this study and 2) user feedback questionnaire asking participants’ seat preferences for high privacy tables in the simulated restaurant.
Our study is an effort to advance emotionally sensitive design to servicescpaes for end-users and designer by exploring a framework utilizing affordable VR technology as an extension of standard design protocol. Based on today’s widely adopted 3D CAD technology, VR technology offers practical means to capture user feedback with 3D models developed during the design process.
The goal of sensible design proposed in this study is a process that the design practitioner undergoes in order to find emotionally satisfying design solutions for more users based on user testing and research findings rather than providing general design guidelines. By practicing sensible design, designers will be able to make more responsible choices supplementing their professional insights with credible evidence.
Twelve combinable square tables(36”x36”) were placed in a 1,000 sqf space with different physical conditions varied by architectural anchors(window or wall), number of adjacent tables, and adjacency to other areas such as kitchen, restroom, and entrance.
As a case study, a restaurant dining area was chosen for user testing with a VE. User testing with VEs can be conducted simply for immediate design decisions between alternative solutions, but this study adopted a simple social science research methodology to derive credible evidence for design of similar cases. Thus, reliability and validity were examined to assure that the result should be consistent if it were to be repeated by others, and it must reflect the issues one wants to test.
With a VR technology presented in this study, we propose an innovative design process integrating a user-testing method into the process as a rational approach to more sensible design to end-users in a service space.
대상 데이터
A VE of a restaurant interior was developed to investigate users’ feedbacks on different table locations in regard to their privacy preferences. A medium-sized (1,000 sqf dining area) restaurant was chosen for the case study. Figure 4 shows a screenshot of the VE representing the proposed design.
Sixty-six undergraduate students(27 males and 39 females) attending a Midwestern university in the U.S. participated in the experiment. Survey questions were answered while they “walked” through the space(using a joystick) or after the navigation.
성능/효과
Overall results indicated that individuals’ privacy preferences are not a strong predictor for their seating preferences.
참고문헌 (12)
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