초록

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Abstract ▼ AI-Helper

When it comes to providing efficient service to the client's needs, a user friendly interface is a key element. Especially, considering the characteristic of mobile applications that enables them to be in service anywhere at any time, the convenience factor is high on the list of priorities. Until n...

When it comes to providing efficient service to the client's needs, a user friendly interface is a key element. Especially, considering the characteristic of mobile applications that enables them to be in service anywhere at any time, the convenience factor is high on the list of priorities. Until now, the method of survey using the prototypes and storyboards has commonly been practiced to test the usability of the application; however, the methodology bears the inconvenience that series of surveys after surveys have to be done in order to identify and keep up with the needs. Therefore, in this research, an usability analysis method of mobile application using user behavior logs is suggested for continual collection and analysis of the data after the initial distribution of the application. The effectiveness of the methodology was tested by applying it to the mobile applications for Android phones and analyzing the results.

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